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Using Browser Extension
  • 13 Jul 2022
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Using Browser Extension

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Typically, when you don't have access to the code of your application, you cannot embed the JavaScript code. That's when Whatfix content can be displayed on your applications using browser extensions.

The content creation process does not change, it's only how the content is deployed that changes. Depending on the browser that you choose to use, a browser extension is generated and uploaded to the respective store (when applicable).

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For more information on browser extensions, see Manage Extensions.


When using the Browser Extension method, each browser requires an independent extension. Since this is typically a use case that is internal to an organization, the extensions are deployed en mass to all users as part of an IT policy. If you are facing issues with either generating or updating content being deployed on browser extensions, contact [email protected].

Once the initial deployment is done, the content updates can be easily pushed out using a one-click process.


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