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Using Browser Extension
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Using Browser Extension

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Typically, when you don't have access to the code of your application, you cannot embed the JavaScript code. That's when Whatfix content can be displayed on your applications using browser extensions.

The content creation process does not change, it's only how the content is deployed that changes. Depending on the browser that you choose to use, a browser extension is generated and uploaded to the respective store (when applicable). See Manage Extensions for more information.

When using the Browser Extension method, each browser requires an independent extension. Since this is typcially an internal use case, the extensions are deploy en mass to all users as part of an IT policy. Contact support@whatfix.com if you are facing issues with either generating or updating content being deployed on browser extensions.

Once the initial deployment is done, then content updates can be easily pushed out using a one-click process.

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