---
title: "Create WCAG compliant Pop-ups"
slug: "wcag-compliant-pop-up"
updated: 2026-04-27T12:02:55Z
published: 2026-04-29T08:43:44Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create WCAG compliant Pop-ups

Whatfix strives to provide an inclusive user experience. Efforts towards accessibility and inclusivity are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA success and conformance criteria. Whatfix enables you to create WCAG compliant Pop-ups for end users who use assistive technologies, such as screen readers, or for end users with cognitive disabilities.

### What are WCAG compliant Pop-ups?

Although Whatfix widgets are designed with [WCAG 2.1](https://www.w3.org/TR/WCAG21/#wcag-2-layers-of-guidance), Level A and AA, standards in mind, there might be some content configurations and combinations that, when used, might result in conflicting experiences with WCAG.

Whatfix Pop-ups that adhere to WCAG compliance ensure that you can continue to create content without any breakage in the accessibility. This also means that regardless of their abilities, end users who use screen readers can experience the same level of help that everyone else experiences.

Without the WCAG feature enabled, all the text on the Pop-up is given the same importance, whereas with the WCAG feature enabled, content authors can see an additional field on the Dashboard for the title of the Pop-up. When the title is populated, the screen reader reads the title first, before reading out the rest of the content.

### How to create accessible Whatfix Pop-ups?

1. Contact [support@whatfix.com](mailto:support@whatfix.com)to enable the WCAG feature on your Whatfix Dashboard and Whatfix Studio.
2. Expand the following accordions to add the accessibility text based on the pop-up experience enabled:

**Use [Templates to Create Pop-ups](/studio/docs/create-pop-up-with-templates) (New Experience)**

In the **Title for screen reader** field, enter the text to be read by screen readers.

**Whatfix Dashboard**

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-8KQJVBKH.png)

**Legacy Pop-up creation (Old Experience)**

In the **Add title for screen reader** field, enter the text to be read by screen readers.

**Whatfix Studio**

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-IYJ11DRL.png)

**Whatfix Dashboard**

![Dashboard_WCAG_pop-up](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_WCAG_pop-up.png)

> [!WARNING]
> Note
> 
> The setting to add title for screen readers****is applicable only for Pop-ups.

Create a regular Pop-up based on the accessibility guidelines. To create a WCAG compliant Pop-up for your end users, refer to the [best practices on Pop-ups](/studio/docs/pop-ups-best-practices).

The Whatfix Dashboard is where you can perform the following actions:

- Access all content that has been created by users in your organization.
- Access and manage content widgets like Self Help, Pop-ups, Smart tips, Beacons, and Task List
- Manage users
- Manage tags
- Access Analytics
- Manage translations
- Manage Tip or Flow configurations

## Related

- [Accessibility in Whatfix](/accessibility-in-whatfix.md)