---
title: "What are Whatfix Popups?"
slug: "what-are-whatfix-pop-ups"
updated: 2026-10-14T02:15:36Z
published: 2026-10-14T02:15:36Z
canonical: "support.whatfix.com/what-are-whatfix-pop-ups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What are Whatfix Popups?

Whatfix Popups are informational widgets that appear on an application. Use Popups to inform users about matters that need their immediate attention.

Whatfix provides a library of ready-to-use Popup templates for use cases such as announcements, alerts, and onboarding. For more information, see [Create Popups with Templates](/studio/docs/create-pop-up-with-templates).

Use Popups to:

- Introduce new features to your users and provide a product walkthrough by attaching a [Flow to the Popup](/studio/docs/pop-up-with-flow-attached).
- Notify users about product and software updates.
- Drive user action, such as completing a survey.
- Inform users about a celebratory event.
- Inform users about upcoming downtime.

To increase engagement and convey contextual information, add media and interactive content to a Popup, such as:

- images and GIFs
- videos
- links
- buttons that start a Flow or open a URL, such as a survey form

To show a Popup only to a specific group of users, such as users with a specific role, new users, or users from the same department, configure its Visibility Rules. For more information, see [How to display Pop-ups based on user roles?](/studio/docs/how-to-display-pop-ups-based-on-user-roles).

Click the elements in the following workflow to understand the steps involved to create and publish a Popup on your application.

[Embedded object](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Popups_NewTemplate.drawio.svg?sv=2026-02-06&spr=https&st=2026-11-04T08%3A24%3A10Z&se=2026-11-04T09%3A24%3A10Z&sr=c&sp=r&sig=j5BkhW5BiJ1n1VtYaZuTnPa6jYoo9Ngry%2BnoGWE%2BC9g%3D)

## Related

- [Pop-up Analytics](/pop-up-analytics.md)