---
title: "What is the maximum upload limit for images and videos that can be added to a Pop-up?"
slug: "what-is-the-maximum-upload-limit-for-images-and-videos-that-can-be-added-to-a-popup"
updated: 2026-08-11T15:08:36Z
published: 2026-08-11T15:08:36Z
canonical: "support.whatfix.com/what-is-the-maximum-upload-limit-for-images-and-videos-that-can-be-added-to-a-popup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the Maximum Upload Limit for Images and Videos in the Pop-up?

Whatfix enables you to upload up to 2000 images and 2000 videos (each) from your local drive for use in your Pop-ups. Once you reach the limit, you see the "Upload limit reached. Please contact Support" error message when you try to add an image, a file, or a video to a Pop-up.

![Popup_limit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/upload%20limit%20reached.jpeg?sv=2026-02-06&spr=https&st=2026-11-10T17%3A07%3A23Z&se=2026-11-10T18%3A07%3A23Z&sr=c&sp=r&sig=TFmxxZaUbZj1K9h1e%2FzNWpNUSHAmCyAKRTJ8s4h3wsA%3D)

However, you can increase this limit by contacting [support@whatfix.com](mailto:support@whatfix.com?Subject=Upload%20limit%20reached&Body=Hello%20Team%2C%0A%0AMy%20account%20has%20reached%20the%20upload%20limit%20to%20add%20images%20and%20videos%20in%20Pop-ups.%20Please%20increase%20the%20maximum%20limit%20for%20images%20and%20videos.%0A%0AMore%20information%3A%0A%0AThanks%20and%20regards.).

You can also [archive](/studio/docs/archive-whatfix-content-or-widgets) the content or widgets that are not in use.

## Related

- [Embed Videos in Pop-ups](/embed-videos-in-pop-ups.md)
- [Embed a video hosted on Google Drive in a Pop-up](/embed-a-video-hosted-on-google-drive-in-a-pop-up.md)