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Whatfix Flow Videos in Wistia Channel are in Unpublished state
  • 10 Nov 2020
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Whatfix Flow Videos in Wistia Channel are in Unpublished state

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Issue

Whatfix Videos in the Wistia channel are unpublished.

Cause

If you've configured Wistia Channel in Whatfix and whenever Whatfix uploads new Flow videos then the videos are by default in Unpublished state.

You have to manually publish the videos so that your users can find the videos in the Wistia channel.

Solution

Whatfix recommends using Wistia Projects instead of Channels.

In Projects, whenever Whatfix uploads new Flow videos they are by default in Published state and you don't have to manually publish them.


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