Whatfix Videos
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Whatfix Videos

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Whatfix walkthroughs can also be exported as a video to your Youtube account. This feature comes handy if you wish to create video demonstrations or tutorials of your application. After your walkthroughs have been converted to videos, you can use third-party software to include background music or a voice-over.

To download these videos, see Downloading Whatfix videos.

Exporting videos to video platform in Whatfix is easy and automated. Once you authorize Whatfix access to your video platform account, the video will be automatically uploaded whenever the content is created.

To give Whatfix access to your video platform,

  1. Navigate to the Whatfix dashboard.
  2. Click the Settings icon in the top right corner. 
  3. Click Videos.
  4. Select the video platform. 
  5. Select the video privacy level.
  6. Click Authorize.
  7. Click Allow in the respective video platform page to finish the integration. 
  • Videos take 24 hours to get uploaded to the video platform.
  • If you edit the workflow, the video in the video platform is not impacted even if you generate a new Video for the update. The new video does not overwrite the old one but is created as a different video.
  • Your workflows are not connected to the videos on the video platform. If you delete your workflow, it has no impact on the uploaded video. So if you change your theme, only your workflows are impacted. Your videos continue using the old theme for as long as they are on the video platform. When until a new (different) video is generated.
  • If your video account is delinked from Whatfix, then any new content created is not uploaded to the channel. However, older content that was already uploaded will remain as is.
  • If a new account is linked to Whatfix, then all the content including the old content is uploaded to the newly linked account.
  • Downloading a video does not have any connection with publishing your walkthrough video on the video platform.
  • Depending on the number of steps and number of walkthroughs that you want to download, you could receive an email with a link in about 30 minutes. The more content you want to download, the more time it takes to receive the link.
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