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Where is the Integrated Content Stored?
  • 28 Apr 2023
  • 1 Minute To Read
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Contents

Where is the Integrated Content Stored?

  • Updated On 28 Apr 2023
  • 1 Minute To Read
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Article Summary

Whatfix stores all content in the Whatfix Cloud as per the data residency guidelines.

your title goes here
  • Data is stored in New York, USA for Non-EU customers.
  • Data is stored in Switzerland, Europe for EU customers.

The information is stored in metadata format.

your title goes here
  • The URL link, title, and content of the articles are stored on the server.
  • When you search for a term in the knowledge base, the title and the content of the article are considered to give the result. However, if the term is found in the title, it is given higher priority.

Whatfix is hosted in SOC2 and ISO-compliant data centers. For more information, see Security Considerations on the Whatfix Authoring Platform.

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