---
title: "Why do I see a tooltip in the Self Help widget"
slug: "why-do-i-see-a-tooltip-in-the-self-help-widget"
updated: 2026-08-11T14:41:08Z
published: 2026-08-11T14:41:08Z
canonical: "support.whatfix.com/why-do-i-see-a-tooltip-in-the-self-help-widget"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why do I see a tooltip in the Self Help widget?

When [QuickRead](/studio/docs/introduction-to-quickread) is enabled on your account, a tooltip appears on the search bar. The tooltip guides your end users through the process of using QuickRead. It appears only for first-time users of QuickRead.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/QR_Onboarding_v2%281%29.gif?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A34Z&se=2026-11-10T18%3A05%3A34Z&sr=c&sp=r&sig=YnZDe0FrQ4ExU%2FB%2FzqEQcfLeLNzlFju9vGQzgO5BeGg%3D)

## Related

- [Self Help Best Practices](/self-help-best-practices.md)
- [Self Help Analytics](/self-help-analytics.md)
- [Self Help User Experience](/understand-self-help-widget-behavior-with-the-end-users.md)