---
title: "Add New Users"
slug: "add-new-users"
updated: 2026-08-13T05:44:06Z
published: 2026-08-13T05:44:06Z
canonical: "support.whatfix.com/add-new-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add New Users

Note:

Only an Account Manager can perform the following task. For more information about the available user roles, see [Whatfix User Roles](/hub/docs/user-roles).

Use the following steps to add a new user:

1. On the Guidance dashboard, click **Settings**. ![click_settings.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/settings_ia.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A41%3A30Z&se=2026-11-10T17%3A41%3A30Z&sr=c&sp=r&sig=uS0YGcPcQuhhAoIQl8spRJvcsuYgqwVgbd2ypzBxv3k%3D)
2. Click **Teammates**. ![click_teammates.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_teammates%282%29.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A41%3A30Z&se=2026-11-10T17%3A41%3A30Z&sr=c&sp=r&sig=uS0YGcPcQuhhAoIQl8spRJvcsuYgqwVgbd2ypzBxv3k%3D)

1. On the top-right side of the page, click **Invite Users**. ![2023-02-16_12-51-03.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_invite_users.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A41%3A30Z&se=2026-11-10T17%3A41%3A30Z&sr=c&sp=r&sig=uS0YGcPcQuhhAoIQl8spRJvcsuYgqwVgbd2ypzBxv3k%3D)
2. In the pop-up, enter the email address of the new user and select their role using the dropdown menu. For more information about each role, see [Whatfix User Roles](/hub/docs/user-roles). ![db_assign_roles](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_assign_roles.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A41%3A30Z&se=2026-11-10T17%3A41%3A30Z&sr=c&sp=r&sig=uS0YGcPcQuhhAoIQl8spRJvcsuYgqwVgbd2ypzBxv3k%3D)
3. Invite multiple users at the same time by clicking the **Plus** icon. ![db_add_plus_icon](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_add_plus_icon.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A41%3A30Z&se=2026-11-10T17%3A41%3A30Z&sr=c&sp=r&sig=uS0YGcPcQuhhAoIQl8spRJvcsuYgqwVgbd2ypzBxv3k%3D)

Note:

- Though there are no limitations to the number of users you can add to your account, you can only send invites to 5 users using a single request.
- To add more users, repeat the action in batches of 5.

1. Once you have added all the users you want to invite, click **Invite**. ![invite_button_click](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/invite_users%281%29.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A41%3A30Z&se=2026-11-10T17%3A41%3A30Z&sr=c&sp=r&sig=uS0YGcPcQuhhAoIQl8spRJvcsuYgqwVgbd2ypzBxv3k%3D)

Note:

- An email with a link to sign up for the application is sent to the new user's email address.
- The signup link is valid only for 24 hours. If the link expires, a new invite needs to be sent again.