---
title: "Disable a Pop-up"
slug: "disable-a-pop-up"
updated: 2026-10-19T07:25:31Z
published: 2026-10-19T07:25:31Z
canonical: "support.whatfix.com/disable-a-pop-up"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable a Pop-up

Once the Pop-up has served its purpose, it can be disabled. Once disabled, the Pop-up does not appear to your users unless it is enabled again.

Use the following steps to disable the Pop-up:

1. On the Guidance dashboard, click **Widgets**.  

![image 2.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image%20%282%29%282%29.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A41%3A47Z&se=2026-11-12T10%3A41%3A47Z&sr=c&sp=r&sig=pnTPLNQaH%2BuUY49Pm4Q%2F%2BY7kog6Cl%2B5B1R%2Fk7uKHbEA%3D)
2. Click **Pop-ups**.  

![2024-08-12_16-42-43.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2024-08-12_16-42-43.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A41%3A47Z&se=2026-11-12T10%3A41%3A47Z&sr=c&sp=r&sig=pnTPLNQaH%2BuUY49Pm4Q%2F%2BY7kog6Cl%2B5B1R%2Fk7uKHbEA%3D)

1. Go to **Production**. ![image.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image%28295%29.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A41%3A47Z&se=2026-11-12T10%3A41%3A47Z&sr=c&sp=r&sig=pnTPLNQaH%2BuUY49Pm4Q%2F%2BY7kog6Cl%2B5B1R%2Fk7uKHbEA%3D)
2. Select the Pop-up that you want to disable. ![studio_pop-up_select pop-up](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_pop-up_select%20pop-up.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A41%3A47Z&se=2026-11-12T10%3A41%3A47Z&sr=c&sp=r&sig=pnTPLNQaH%2BuUY49Pm4Q%2F%2BY7kog6Cl%2B5B1R%2Fk7uKHbEA%3D)
3. Click **Unpublish**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_unpublish_on_dashboard.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A41%3A47Z&se=2026-11-12T10%3A41%3A47Z&sr=c&sp=r&sig=pnTPLNQaH%2BuUY49Pm4Q%2F%2BY7kog6Cl%2B5B1R%2Fk7uKHbEA%3D)

> [!WARNING]
> Note
> 
> The pop-up is moved back to the Draft stage and your end users no longer see this Pop-up.