- 29 Aug 2025
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Set who can see your widget
- Updated On 29 Aug 2025
- 2 Minutes To Read
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Using the Advanced Visibility Rules, Whatfix enables you to configure who you want to show your widget to. For example, show a Self Help to only the users with Account Manager user role.
The following table lists all the Who conditions along with their descriptions:
Show on | Description |
---|---|
Enterprise Attributes | Attribute condition rules enable you to fetch specific information based on roles, departments, geography, accounts, etc. and segment content to show to particular users. Once the attributes are integrated with Whatfix, you can see them in the visibility rules of widgets for content segmentation. For more information, see Attributes as Visibility Rules. If you need to fetch your application information for content segmentation, Enterprise Attributes can enable you to fetch this data for use within Whatfix. |
User Attributes | If you need to segment content based on end-user information from your application, User Attributes enable you to fetch this data for use within Whatfix. For more information, see Attributes as Visibility Rules. |
Roles | Whatfix enables you to show different content to different users with the use of Role tags. For example, an admin user can be shown different content when compared to a basic user. This helps in targeting information based on what users can do on your application. For more information, see Tags as Visibility Rules. |
Cohorts | Create Cohorts for specific users based on certain use cases to show Whatfix content. For example, show a Pop-up to new users who have spent 7 days or less in the system and have completed 3 Tasks about the latest version of the application. For more information, see Add Cohorts as Visibility Rules. |
Salesforce Objects | Salesforce Lightning objects are properties that help Whatfix serve relevant content to Salesforce Lightning users based on existing Salesforce Lightning properties that help identify different users. Using Salesforce Lightning objects help you to show relevant content to your users easily. Salesforce objects are only applicable for Salesforce app and show up if your app is configured as such. For more information, see Use Salesforce Lightning Objects for Whatfix Content Segmentation. |
Use the following steps to set who your widget appears to:
In the Visibility rules section for your widget, click Who does the self help appear to?
From the How would you like to identify the user? dropdown, select a condition. For example, Enterprise Attributes.
Select the attribute or role to whom you want to show the widget.
Once you have added all the required Visibility Rules, click Save.
Finish creating the widget and then click Save.