---
title: "Microsoft Excel Integration"
slug: "microsoft-excel-integration"
updated: 2026-08-07T10:03:09Z
published: 2026-08-07T10:03:09Z
canonical: "support.whatfix.com/microsoft-excel-integration"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft Excel Integration

- [Overview](/hub/docs/microsoft-excel-integration#overview)
- [Use cases](/hub/docs/microsoft-excel-integration#use-cases)
- [Integration process](/hub/docs/microsoft-excel-integration#integration-process)

Note

To integrate Whatfix and Microsoft Excel, contact [support@whatfix.com.](mailto:support@whatfix.com?Subject=Integrate%20Whatfix%20and%20Microsoft%20Excel%20for%20my%20account&Body=Hello%20Team%2C%0A%0AKindly%20provide%20assistance%20to%20integrate%20Whatfix%20and%20Microsoft%20Excel%20for%20my%20account.%0A%0AMore%20information%3A%0A%0AThanks%20and%20regards.)

---

## Overview

With MS Excel and Whatfix integration, you can import your support articles from any Knowledge Base application and export Whatfix reports to an Excel sheet. ![MS excel integration 1](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/MS%20excel%20integration%20%281%29.png?sv=2026-02-06&spr=https&st=2026-11-12T10%3A50%3A39Z&se=2026-11-12T11%3A50%3A39Z&sr=c&sp=r&sig=3P8JJUI5hPZ9jM6N0SV2A0oZGMaZeBpWFLCBUqMOAXc%3D)

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## Use cases

Here are some use cases that are possible using this integration:

- Import support articles from any Knowledge Base application. This can be useful if your organization is using a custom support site or app.
- Import all your FAQs which are in text format, to Self Help for easy access and usage.
- Export Whatfix reports to Excel sheets. For example, export reports such as,
  - Most run Flows.
  - Most searched terms on Self Help, etc.
- Add end-user data in an Excel sheet and use it for content segmentation to show content to a specific group of users. This can be helpful if your app has no API to share the data.

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## Integration process

![Excel_Integration_Process_Whatfix.svg](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Excel_Integration_Process_Whatfix.svg?sv=2026-02-06&spr=https&st=2026-11-12T10%3A50%3A39Z&se=2026-11-12T11%3A50%3A39Z&sr=c&sp=r&sig=3P8JJUI5hPZ9jM6N0SV2A0oZGMaZeBpWFLCBUqMOAXc%3D)