---
title: "Notifications"
slug: "notifications-1"
updated: 2025-02-12T03:45:08Z
published: 2025-02-12T03:45:08Z
canonical: "support.whatfix.com/notifications-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

#### Introduction

Notifications is a component of the DAP on OS that displays all notified communications. Access any important or missed notifications from this section. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Screen Recording 2024-09-27 at 14.11.35 (1).gif?sv=2026-02-06&spr=https&st=2026-11-12T09%3A25%3A42Z&se=2026-11-12T10%3A25%3A42Z&sr=c&sp=r&sig=t%2FWVPuspzoWBZMbfnBJi1RqrwJklgZmq3SxKL4aj80A%3D)

#### Notifications - Unread Scenarios

The following scenarios indicate when the Pop-up notification is **Unread** and **New**:

- End users click the **X** icon on the system notification.
- End users click the **Skip** button on the Pop-up.
- End users log out of the system and communications are sent.
- Pop-up displays as a system notification or as usual Pop-up, and the end user snoozes notifications from the FAB and Hub Panel.

> [!NOTE]
> Info:
> 
> New Notifications are indicated through badge numbers on the Notifications icon or a non-numbered badges on DAP on OS application.
> 
> | Numbered Badge on different DAP on OS State | Image |
> | --- | --- |
> | Closed state of Pin | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image(327).png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A25%3A42Z&se=2026-11-12T10%3A25%3A42Z&sr=c&sp=r&sig=t%2FWVPuspzoWBZMbfnBJi1RqrwJklgZmq3SxKL4aj80A%3D) |
> | Open state of Pin | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image(328).png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A25%3A42Z&se=2026-11-12T10%3A25%3A42Z&sr=c&sp=r&sig=t%2FWVPuspzoWBZMbfnBJi1RqrwJklgZmq3SxKL4aj80A%3D) |
> | Notification tab on the top nav bar of Hub | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image(329).png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A25%3A42Z&se=2026-11-12T10%3A25%3A42Z&sr=c&sp=r&sig=t%2FWVPuspzoWBZMbfnBJi1RqrwJklgZmq3SxKL4aj80A%3D) |
> | System tray of DAP on OS app. This applies to both Windows and macOS. | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image(330).png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A25%3A42Z&se=2026-11-12T10%3A25%3A42Z&sr=c&sp=r&sig=t%2FWVPuspzoWBZMbfnBJi1RqrwJklgZmq3SxKL4aj80A%3D) |

#### Notifications - Read Scenarios

The following scenarios indicate when the Pop-up notification is **Read** and **Old**:

- End users click **CTA** button on the Pop-up.
- End users click the **X** icon on the Pop-up.
- End users click the system notification.
- End users click the Notification bar, and the Pop-up opens.

> [!NOTE]
> Info:
> 
> When end users click the **Don’t show me again** checkbox, occurrences reduce to zero and the Pop-up is considered read and old.

### Snooze

While focusing on priority tasks, use Snooze option to silence any communications from the DAP on OS app for a short duration. The mute duration includes the following options:

- For 30 minutes
- For 1 hour
- For 2 hours
- Until tomorrow

> [!NOTE]
> Your title goes here
> 
> Access Snooze from the Settings section on the Pin as well. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Screen Recording 2024-09-27 at 15.43.21 (1).gif?sv=2026-02-06&spr=https&st=2026-11-12T09%3A25%3A42Z&se=2026-11-12T10%3A25%3A42Z&sr=c&sp=r&sig=t%2FWVPuspzoWBZMbfnBJi1RqrwJklgZmq3SxKL4aj80A%3D)

Pause communication from the Hub application for a short duration.

Pin is the interactive icon from where you can expand the new Self Help widget and access its different components: Explorer, and Feedback.