---
title: "Configure Hints for Assessments"
slug: "configure-hints-for-assessments"
updated: 2026-09-04T06:09:00Z
published: 2026-09-04T06:09:00Z
canonical: "support.whatfix.com/configure-hints-for-assessments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Hints for Assessments

> [!WARNING]
> Note:
> 
> Customisations in Mirror is a Beta feature and is supported only for Cloud deployments. To enable this feature, contact [support@whatfix.com](mailto:support@whatix.com?subject=Request%20to%20enable%20Customisations%20in%20Mirror&body=Hi%20Whatfix%20Support%20Team%2C%0A%0APlease%20enable%20the%20Customisations%20in%20Mirror%20feature%20for%20my%20account.%0A%0AThanks%2C%0A).

Whatfix Mirror enables you to display Hints to your learners during an Assessment. You can configure a global hint message that appears across all steps in the Assessment after a specified number of incorrect attempts. Additionally, you can also enable Mirror Nudges to highlight the target element when learners need help locating it.

By default, Assessments do not display Mirror Nudges or DAP Guidance, such as Smart Tips or Flows, so learners can complete tasks unaided. When you enable hints, learners receive on-screen assistance without any DAP Guidance. For more information, see [What is Assessment Mode?](/mirror/docs/assessment-mode)

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror%20Customisation.gif?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)

> [!WARNING]
> Note:
> 
> - Assessment Hint settings are account-level settings and apply to all Mirror Screens across all your Assessments.
> - Assessment Hint settings apply in both SCORM and non-SCORM deployments, and in Playground Mode. For more information, see [Export an Assessment as a SCORM Package](/mirror/docs/export-an-assessment-as-a-scorm-package) and [Understand Playground Mode](/mirror/docs/understand-playground-mode).
> - Assessments in every language reflect the same Hint settings, and each hint appears in the language of the Assessment your learner takes. For more information, see [Multi-Language Support in Mirror](/mirror/docs/multilanguage-support-in-mirror).

Use the following steps to configure hints for assessments:

1. On the [Whatfix Mirror Dashboard](/mirror/docs/how-can-i-access-the-whatfix-mirror-dashboard), click **Settings**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Click_Settings(1).png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
2. Click **Customisations**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Click_Customisations.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
3. Click the **Assessments** tab.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Click_Assessments.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
4. Enable or disable the **Enable Hint** toggle based on your preference.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Enable_Hint_Toggle.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)

> [!WARNING]
> Note:
> 
> By default, Hints are disabled for all Assessments. When disabled, Whatfix does not display both Hints as well as Mirror Nudges in Assessments. To enable them, re-enable the **Enable Hint** toggle.
> 
> ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Disable_Enable_Hint_toggle.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
5. Under **Appearance**, set the number of incorrect attempts before a Hint appears. For example, set it to 2 to show the Hint after a learner makes two incorrect clicks so learners attempt each step independently and receive assistance only when required.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Enable_Hint_Number_of_Attempts.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)

> [!WARNING]
> Note:
> 
> By default, the **Number of attempts** is set to 1, and the Hint appears after the learner's first incorrect click. The attempt count resets when the learner reaches a new Mirror Screen within a Workflows in the Assessment or refreshes the page.
6. Click the **Color** icon.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Hint_Color.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
7. Select a color using the color picker, or enter a hex code to specify the Hint color. For example, you can use your application’s primary brand color to make the Hint appear native to the application.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Hint_Color_Picker.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
8. Select the **T****ype** of Tooltip.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Hint_Type.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
9. Enter the **Text** for the Hint. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Hint_Text(1).png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)

> [!WARNING]
> Note:
> 
> You can add up to 200 characters per Hint message.
10. Click the **Text Color** icon.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Text_Color_icon.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
11. Select a color using the color picker, or enter a hex code to specify the text color of the Hint.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Text_Color_Picker.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
12. Click **Save**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Hints_Save.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)

> [!NOTE]
> Info:
> 
> When you save changes to Assessment customisations, Whatfix applies them to all Assessments in the **Draft** and **Ready** stages.
13. Click **Publish all** to apply the customizations to all Assessments in the **Production** stage. This ensures your learners see the configured changes the next time they access an Assessment.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Hints_Publish_all.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)
14. Click **Publish all** again to confirm.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Click_Publish_all.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)

> [!NOTE]
> Info:
> 
> Expand **Styles** to view the style changes before you publish them.
> 
> ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_Db_Nudge_Changes_Expanded.png?sv=2026-02-06&spr=https&st=2026-10-29T11%3A23%3A58Z&se=2026-10-29T12%3A23%3A58Z&sr=c&sp=r&sig=RW8TaEuy16E5law0Plv%2Bwe8K3yjt35tPYmyh8ppHFGM%3D)

> [!WARNING]
> Note:
> 
> - Preview an Assessment after you change an Assessment customization setting, to confirm that Hints appear where and when you expect. For more information, see [Preview an Assessment](/mirror/docs/preview-an-assessment).
> - Once you preview the Assessment and confirm the end-user experience, publish and share the Assessment. For more information, see [Publish Whatfix Mirror](/mirror/docs/publish-whatfix-mirror) and [Share Whatfix Mirror](/mirror/docs/share-whatfix-mirror).

The feature release stage in which functionality is made available to a limited group of users for testing and feedback. Beta features are generally stable but may still undergo changes before becoming Generally Available (GA).

Whatfix Mirror is an application simulation software that provides an immersive and interactive simulation of any web application.

On-screen assistance that appears in a Mirror Assessment after a learner makes a configured number of incorrect attempts, helping them complete the Assessment without DAP Guidance.

An interactive evaluation created by using existing Simulations to measure how proficiently end users complete tasks without assistance.

A visual highlight that guides learners to the element they need to interact with on a Mirror Screen.

In-app content types such as Flows, Smart Tips, Beacons, and Pop-ups that guide users through tasks.

SCORM stands for Sharable Content Object Reference Model. SCORM packages enable you to share web-based learning with ease and reuse it across different eLearning platforms.

A mode within Simulation that facilitates the connection and interaction of workflows within the simulated environment. Playground mode is enabled by default.

A replica of an application screen captured based on a UI element.

A sequence of captured mirror screens representing a specific user journey or process (e.g., "How to create a Lead in Salesforce?").