---
title: "Create a Cue on Mirror"
slug: "create-a-cue-on-mirror"
updated: 2026-06-30T04:14:09Z
published: 2026-06-30T04:14:09Z
canonical: "support.whatfix.com/create-a-cue-on-mirror"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a Cue on Mirror

> [!WARNING]
> Note:
> 
> Cue is a Beta feature, supported only for cloud deployments. To enable this feature, contact your Customer Success Manager.

## Overview

Whatfix enables you to create a Cue on a Mirror simulation to place a subtle visual signal on a Mirror Screen that nudges learners toward the next element or action without interrupting their practice. The Cue acts as a lightweight indicator that directs attention.

For example, you can create a Cue on a Mirror simulation to indicate where learners should click next on a multi-step screen, so they move through the Workflow with minimal hesitation.

For more information, see [What is a Cue?](/studio/docs/what-are-cues)

## Use Cases

Use Cues to implement the following use cases:

- Guide learners toward the next interactive element during a simulated task.
- Reduce hesitation at transition points by signaling where to focus.
- Direct learners to the correct element or intended path through a Workflow without displaying a full instructional message.

## Create a Cue

Expand the following accordions for more details:

****Step-1: Create a Cue****

Use the following steps to create a Cue collection:

1. Log in to the application where you want to create content, and then launch Whatfix Studio.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_editor plug in.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
2. Under **CONTENT**, click **Cues**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Click_Cues.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
3. Enter a name for the Cues collection.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cues_Name.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)

> [!NOTE]
> Info:
> 
> - A Cues collection is a group of Cues and are usually on the same page.
> - The Cues collection name is solely for your (creator's) reference and is not visible to your learners.
> - Visibility Rules are defined at the Cues collection level. Consequently, a Cue must belong to a collection in order to be displayed, even when only a single Cue is present on a page.
4. Click **Add Cue** to create a new Cue.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Click_Add_Cue.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
5. Enter a **Heading** for the Cue. In this example, the Cue identifies a high-value opportunity with no recent activity and prompts the seller to follow up with the customer.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cue_Heading.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
6. Enter a description for the Cue.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cues_Description.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
7. Click **Add button**. It is mandatory for the Cue to contain at least one button![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Click_Add_button.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)

> [!NOTE]
> Info:
> 
> Whatfix enables you to add up to two buttons to a Cue.
8. Enter a name for the button. In this example, the button opens an Automated Flow, which launches Copilot, inserts a predefined prompt, and helps draft an outreach email that progresses the deal.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cue_Button_Name.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
9. Under **Action**, select the required button action from the dropdown.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cues_Actions.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)

The following table lists the different types of Button Actions, their behaviors, and descriptions:

| Button Action | Behavior |
| --- | --- |
| **Submit Prompt** | Executes a predefined prompt through an Automated Flow. When end users click the Cue button, the Flow starts automatically and inserts the prompt into an input field during execution. This enables you to reuse the same Flow while executing different prompts from different Cues. **Example:** Use this action when a Cue appears on an opportunity record worth over $100K that shows "Negotiation" stage for more than 14 days. When the account executive clicks "Draft Proposal Email," the Flow automatically opens AI agent, submits the prompt "Draft a proposal email highlighting our competitive advantages, addressing common pricing objections, and including a clear call-to-action for contract review," and generates a personalized email to move the deal forward. For more information, see [Submit a Prompt from a Cue](/studio/docs/submit-a-prompt-from-a-cue). |
| **Open Flow** | Launches a [Whatfix Flow](/studio/docs/creating-a-flow) directly from the Cue to guide end users through a step-by-step process. **Example**: Use the action when a Cue identifies a key moment, such as an overdue opportunity or incomplete field, and guides end users through the next steps using a Whatfix Flow. |
| **Open Popup** | Opens a [Whatfix Popup](/studio/docs/pop-ups) when the Cue button is clicked. **Example:** Use this action when a Cue highlights a new feature and needs to display quick instructions to the end user. |
| **Open Link** | Redirects end users to an external link. **Example**: Use the action when a Cue surfaces helpful reference material, such as documentation, templates, or policy pages, and needs to direct end users to an external resource. > [!WARNING] > Note: > > You need to add your links on the Whatfix Guidance Dashboard as a Static content before using them in Cues. For more information, see [Create a Link](/studio/docs/creating-link). |
| **Open Video** | Plays a video. **Example**: Use the action when a Cue appears during a complex workflow and needs to show a quick how-to or training video to help end users complete the task. > [!WARNING] > Note > > You need to upload your videos on the Whatfix dashboard as a Static content before using them in Cues. For more information, see [Upload Videos to your Dashboard](/studio/docs/creating-video-link). |
| **Open Survey** | Launches a Whatfix Survey. **Example:** Use this action after a task completion to gather feedback on the workflow experience. |
| **No Action** | Does not trigger any interactive response, such as Flow, Link, or Pop-up. **Example**: Use the action when a Cue needs to inform or remind end users, such as highlighting a best practice or providing a nudge, without opening any additional content. |
10. Preview the Cue and make any changes if required.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Preview_Cue.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
11. Click **VISIBILITY RULES**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cue_Visibility_Rules.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
12. In the **VISIBILITY RULES** section, enter the required visibility rules for the Cue. Visibility Rules enable you to configure Cues only when pre-determined conditions are met. For more information, see [Understand New Visibility Rules for Content](/studio/docs/understand-advanced-visibility-rules-for-content) and [Configure Where DAP Guidance Appears](/mirror/docs/configure-where-dap-guidance-appears).

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cues_Visibility_Rules_Section.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
13. Click **Save**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Click_Save_Blocker.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)

> [!NOTE]
> Info:
> 
> To add more Blockers, click **Add Cues**, and then repeat steps 5 to 13.![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Click_Add_Cue(1).png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)

> [!WARNING]
> Note:
> 
> Once you have created the Cue collection, it is automatically created on your Whatfix Guidance Dashboard. For more information, see [Overview of the Whatfix Guidance Dashboard](/studio/docs/overview-of-the-whatfix-dashboard).

****Step-2: Configure the Visibility Rules for the Cue****

Use the following steps to configure visibility rules for a Cue:

1. On the [Whatfix Guidance Dashboard](/studio/docs/overview-of-the-whatfix-dashboard), click **Content**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_content.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
2. Click **Cues**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Dashboard_Click_Cues.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
3. Hover your cursor over the Cues collection you want to configure, and then click **Edit**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Ciick_Edit_Cues.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
4. Click **Visibility rules**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Dashboard_Cues_Click_Visibility_Rules.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
5. Expand the **Where does the cue collection Rules appear?** section, and configure URL and Page tags. For more information, see [Set Where your Content or Widget appears with the New Visibility Rules](/studio/docs/set-where-your-widget-appears).

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Dashboard_Cue_Where_Collection_Rules.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
6. Expand the **When does the cue collection Rules start and stop appearing?** section, and configure when you want to start showing the Cue. For more information, see [Set When your Content or Widget Appears with the new Visibility Rules](/studio/docs/set-when-your-widget-appears-using-visiblity-rules-20).

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Studio_Cues_When_Collection_Rules.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
7. Expand the **Who does the cue collection Rules appear to?** section, and configure who you want to show your content to. For more information, see [Set Who can see your Content or Widget with the New Visibility Rules](/studio/docs/set-who-can-see-your-widget).

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Whatfix_Dashboard_Who_Rules(1).png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)
8. Click **Save**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mirror_DB_Guidance_Click_Save.png?sv=2026-02-06&spr=https&st=2026-10-29T15%3A27%3A16Z&se=2026-10-29T16%3A27%3A16Z&sr=c&sp=r&sig=2TqZQLh%2B6FpvLj%2FuxtGG5JlRtrjazTpp8%2Fe4UfCUSVM%3D)

> [!WARNING]
> Note:
> 
> To display the Cue on your Mirror simulation, you must move both the Cue and the Mirror simulation from the **Draft** stage to the **Production** stage before you share them with your learners. Publish the Cue on the Whatfix Guidance Dashboard and the Mirror simulation on the Whatfix Mirror Dashboard.
> 
> 
> 
> For more information, see [Publish all Whatfix content and widgets to Production](/studio/docs/pushing-whatfix-content-to-production) and [Publish Whatfix Mirror](/mirror/docs/publish-whatfix-mirror).

The feature release stage in which functionality is made available to a limited group of users for testing and feedback. Beta features are generally stable but may still undergo changes before becoming Generally Available (GA).

Your Customer Success Manager (CSM) is your direct contact for features involving specific customer agreements, such as using AI features.

A replica of an application screen captured based on a UI element.

A sequence of captured mirror screens representing a specific user journey or process (e.g., "How to create a Lead in Salesforce?").

Cues are contextual, just-in-time nudges that appear within your end users’ flow of work to guide them toward helpful next steps.

Whatfix Studio is a browser plug-in that enables you to create various types of Whatfix content, such as Flows, Smart Tips, Beacons, and so on. The plug-in can be installed on Google Chrome and the new Microsoft Edge browsers.