Whatfix enables you to disable Playground Mode in a Simulation to prevent automatic linking between Workflows through Mirror Links. When you disable Playground Mode, each Workflow runs independently, and users must complete them in a defined sequence instead of freely switching between tasks. This is helpful when you require your users to complete tasks in a specific order, such as compliance or step-by-step training.
For example, in a Salesforce Simulation, users must first create an account before logging a case. This reflects how tasks typically flow in real applications, where one action depends on another. Disabling Playground Mode ensures users complete each step in the intended sequence.
Note:
Whatfix enables Playground Mode by default when you create a Simulation.
You can disable Playground Mode for Simulations only in the Draft and Ready stages.
Use the following steps to disable Playground Mode for a Simulation:
On the Whatfix Mirror Dashboard, hover your cursor over the Simulation where you want to disable Playground Mode.
Click the More icon.
Click Playground.
Click Disable.
Note:
Preview the Simulation to confirm that users can access only one Workflow at a time when Playground Mode is disabled. For more information, see, Preview a Mirror Simulation.
If you need to re-enable Playground Mode for the Simulation, you can do so when required. For more information, see Re-enable Playground Mode.