Contacting Support

Updated On 18 Feb 2021
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Whatfix prides itself on being able to delight customers when it comes to customer support. Every customer is assigned a named Customer Success Manager (CSM) to ensure that value promised by Whatfix is actually delivered. Support is available 24 hours 5 days a week.

The easiest way to access support is to use the Chat icon on the Whatfix Dashboard. Here's how you can access the Chat feature.

chat icon FINAL.gif

If you weren't able to find an answer to your query on our support site, you can also write to [email protected]. A ticket is automatically created on our ticketing platform.

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