--- title: "Create a Pop-Up" slug: "create-a-pop-up" updated: 2026-08-06T15:35:43Z published: 2026-08-06T15:35:43Z canonical: "support.whatfix.com/create-a-pop-up" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Create a Pop-up Pop-ups can be used to inform your users about events that need their immediate attention. For example, you can inform your users to order food right away to avail an offer and direct them to the Payment page. ![pop_up_demo](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pop_up_demo.jpg?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) You can create and configure your Pop-up using the following steps: [Step 1: Create a Pop-up project](/mobile/docs/create-a-pop-up#create-popup) [Step 2: Capture your Mobile app screens](/mobile/docs/create-a-pop-up#connect-capture) [Step 3: Identify the screen](/mobile/docs/create-a-pop-up#identify-screen) [Step 4: Design the Pop-up](/mobile/docs/create-a-pop-up#design-popup) ## Step 1: Create a Pop-up project 1. On the Whatfix Mobile Dashboard, click the app in which you want to create your project. ![Mobile_Db_Select_App.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_Db_Select_App.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 2. To create a new project, click **+ New**. ![Mobile_new_Project.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_new_Project.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 1. In the **In-app Messages** section, click **Pop-up**. ![popup_project](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/popup_project.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 1. Enter a name for your project. ![Mobile_New_Project_Name.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_New_Project_Name.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 2. Enter the **App Version** or select the **App Version** using the dropdown. ![Mobile_app_version.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_app_version.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) Info: - Use the latest version of your app to create Whatfix Mobile content. For more information on app version, see [What is an App Version?](/mobile/docs/app-version) - Ensure that you add the correct app version from the app build that was integrated with the Whatfix Mobile SDK. 3. Click **Create**. ![Mobile_Click_Create.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_Click_Create.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 1. Your Pop-up project gets created and you are redirected to the Whatfix Mobile Studio. ![studio_popup](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_popup.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) --- ## Step 2: Capture your Mobile app screens Capture screens as a one-time step using the Whatfix Creator widget. The widget enables you to capture app screens as screenshots and saves them to your Whatfix Mobile Dashboard to create in-app guidance content. It also enables you to preview your projects and test them before publishing. For more information on how to capture and add app screens, see [Capture Mobile app screens](/mobile/docs/capture-your-app-screen-using-new-screen-capture-experience). Use the following steps to add a screen: 1. On the **Identify Screen** window, click **+ Add screen**. ![new_add_screen.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/new_add_screen.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 2. Select the screen where you want to create the content and click **Add Screen**. ![select_screen_add_screen.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/select_screen_add_screen.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) ## Step 3: Identify the screen After capturing the screen, you need to identify the unique elements on the screen and tag the screen so that the in-app experience you create appears on the right page. 1. To identify the unique elements on the screen and to tag the right screen, click **+ Add Identifier**. ![Mobile_Add_Identifier.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_Add_Identifier.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 2. Click the desired element on the page. ![Mobile_identifier_Home.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_identifier_Home.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) Example: If you want to show a Pop-up on the Home screen, you can choose the title Home, which can uniquely identify the screen and show the Pop-up on the correct screen.          your title goes here           Click **Add More** to select more elements on the page, and then repeat step 2. ![add_more_identifier](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/add_more_identifier.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) ## Step 4: Design the Pop-up Choose a template for your Pop-up and then design it as per your requirement. Use the following steps to design your Pop-up: 1. On the Whatfix Mobile Studio, click **Design**. ![element_design ](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/element_design%20.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 2. Choose a template for your Pop-up. ![popup_template](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/popup_template.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D)          your title goes here           The Pop-up template you choose appears on the Studio. ![popup_template_studio](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/popup_template_studio.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 3. Click the Pop-up to customize it as required. For more information, see [Customize a Pop-up](/mobile/docs/customize-a-pop-up). 4. To add or generate the audio for the in-app experience in the language of your choice, go to the **LANGUAGE SUPPORT** section, and then select the language using the dropdown. ![2022-11-23_11-53-38](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2022-11-23_11-53-38.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D) 5. Configure **AUTO DISMISS** if you want to dismiss the Pop-up after a delay. You can also configure the **TRIGGER EVENT** and **ELEMENT TERMINATION** conditions to trigger and terminate the Pop-up. ![termination_conditions](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/termination_conditions.png?sv=2026-02-06&spr=https&st=2026-10-29T16%3A22%3A20Z&se=2026-10-29T17%3A22%3A20Z&sr=c&sp=r&sig=9eRW%2FwnxhOeMniQ59UCieFUFNgYgKttZTU61C4kp12U%3D)          your title goes here           For more information on element trigger and termination conditions, see - [How to terminate an element from appearing on the app screen?](/mobile/docs/how-to-make-an-element-stop-appearing-on-the-app-screen) - [How to terminate an element from appearing on the app screen?](/mobile/docs/how-to-make-an-element-stop-appearing-on-the-app-screen) The Pop-up you create is automatically saved. Info - [Preview projects on a device](/mobile/docs/preview-projects-on-a-device) before making it live for your end users. - After creating and designing your Project, click **Publish** to make it live for your end users. For more information on publishing Whatfix Mobile content, see [Publish Whatfix Mobile content](https://support.whatfix.com/mobile/docs/publishing-whatfix-content).