Customize a Pop-up
- 20 Jun 2025
- 3 Minutes To Read
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Customize a Pop-up
- Updated On 20 Jun 2025
- 3 Minutes To Read
- Print
- DarkLight
- PDF
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After creating a Pop-up, customize it based on your requirements.
You can customize the following in a Pop-up:
- Add Body and Header content
- Add images and GIFs
- Add buttons and attach external and deep links
Info:
The customization options differ based on the Pop-up template you choose.
On the Whatfix Mobile Studio, choose a Pop-up template and then click the Pop-up to configure the following:
Click the following accordions for more details.
Header
Under the Header section, you can edit the Header text, change the font, font size, font weight, text alignment, text color, and bottom margin. You can also add user property to personalize the experience for your end user.
You can align the Header to the top or bottom, add any content block, or delete the Header section using the action bar.
Body
Go to the Body section. You can edit the text, change the font, font size, font weight, text alignment, text color, and bottom margin. You can also add user property to personalize the experience for your end user.
You can align the Body text to the top or bottom, add any content block, or delete the Body section using the action bar.
Topspacer
- To increase, decrease, or delete the Topspacer, use the action bar.
Media
- Under the Media section, you can click the Edit icon to add images and GIFs to your Pop-up from your local drive, and then configure the image size, alignment, and bottom margin.
Info
Whatfix Mobile only supports image formats including .jpg, .png, and .gif. GIF files are supported up to 500 KB, while all other formats are supported up to 100 KB.
- Enable the CLICK ACTION toggle to link any action to your image. Clicking the image triggers the action that you configure.
| Button Action | Description |
|---|---|
| Dismiss | When the user clicks the media, the Pop-up is dismissed from the app screen |
| External Link | When the user clicks the media, they are routed to the URL that is attached to the media |
| Deep Link | When the user clicks the media, they are routed to the app screen within the same app that is attached to the media |
Info
To track the usage of how many users are using the media, first provide a name for the action you add to your media.
- To align the Media to the top or bottom, add any content block, or delete the Media section use the action bar.
Buttons
To customize the button that appears on your Pop-up, choose to one or two buttons, adjust the button width, alignment, height, radius, and the bottom margin.
Click the BUTTON dropdown to customize the individual buttons. You can change the button color, stroke of the button outline, text, font family, font size, font weight, and button action. You may also add user property to personalize the experience for your end user.
The following are the Button Actions you can configure,
| Button Action | Description |
|---|---|
| Dismiss | When the user clicks the button, the Pop-up is dismissed from the app screen |
| External Link | When the user clicks the button, they are routed to the URL that is attached to the button |
| Deep Link | When the user clicks the button, they are routed to the app screen within the same app that is attached to the button |
- You can align the Buttons to the top or bottom, add any content block, or delete the Buttons using the action bar.
Layout
On the left, click Layout to enable Overlay and the Close icon to dismiss the Pop-up.
Info
You can also click Edit to do the same.
You can change the Fill Color of the Overlay and enable your end user to dismiss the Pop-up by clicking the Overlay.
You can change the color of the Pop-up template and also customize the the position of the Close icon, the button size, the background color, and the color of the icon.
- Click Done.
Info
You can preview projects on a device before making it live for your end users.
After creating and designing the Pop-up, click Publish to make the Pop-up live for your end users. For more information on publishing Whatfix Mobile content, see Publish Whatfix Mobile content.
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