---
title: "Events for Static Flow"
slug: "events-for-static-flow"
updated: 2026-08-13T12:05:02Z
published: 2026-08-13T12:05:02Z
canonical: "support.whatfix.com/events-for-static-flow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Events for Static Flow

Events are generated whenever a user interacts with any Whatfix Mobile content. These events can then be used to generate **Insights** about the engagement rate. To know more, see [Insights](/mobile/docs/analytics-dashboard).

The following events are generated when the Static Flow project shown in the image runs:

![static_flow](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/static_flow.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A32%3A43Z&se=2026-10-29T14%3A32%3A43Z&sr=c&sp=r&sig=S4pRTYWb3O0SXY2M1qHC5JD3hW0Z1I65u8zkk%2F6NxUU%3D)

Expand the following accordions for more details:

**START**

![Start_step_static_flow](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Start_step_static_flow.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A32%3A43Z&se=2026-10-29T14%3A32%3A43Z&sr=c&sp=r&sig=S4pRTYWb3O0SXY2M1qHC5JD3hW0Z1I65u8zkk%2F6NxUU%3D)

`flow_start` To group analytics events for this project, use `projectName`.

```plaintext
{
  "id": "8b8bbc83-79bf-4948-beff-75be9df8bcf1",
  "timestamp": "2021-07-02T01:18:56Z",
  "eventName": "flow_start",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "deploymentName": "Onboarding flow"
}
```

`flow_opt_in` or `flow_opt_out`

`flow_opt_in` occurs when the user clicks on **Take a tour** (if opt-in is configured for this button). If the cross or overlay is clicked then you get `flow_opt_out` as the `eventName`.

```plaintext
{
  "id": "bf77b357-bb53-4d77-b4f2-3e15820d173d",
  "timestamp": "2021-07-02T01:19:13Z",
  "eventName": "flow_opt_in", //or flow_opt_out
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "deploymentName": "Onboarding flow"
}
```

**STEP 1 (Highlight, if flow_opt_in)**

![static_flow_highlight](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/static_flow_highlight.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A32%3A43Z&se=2026-10-29T14%3A32%3A43Z&sr=c&sp=r&sig=S4pRTYWb3O0SXY2M1qHC5JD3hW0Z1I65u8zkk%2F6NxUU%3D)

`element_seen` Track this element using `elementName` in combination with `projectName`.

```plaintext
{
  "id": "f274dbdb-1e7f-4c91-86a7-017df7a0a4a3",
  "timestamp": "2021-07-02T01:19:14Z",
  "eventName": "element_seen",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 1",
  "deploymentName": "Onboarding flow"
}
```

`element_action` Whenever the user clicks the **Next** button, track the interaction of this element by using `actionEventValue`, i.e., **Next** (name of the button). Use the combination of `projectName` and `elementName` to identify this element uniquely.

```plaintext
{
  "id": "57c3de8f-cc3c-42bb-9b5c-1170d85e4916",
  "timestamp": "2021-07-02T01:19:20Z",
  "eventName": "element_action",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 1",
  "actionEventType": "close",
  "actionEventValue": "Next",
  "deploymentName": "Onboarding flow"
}
```

**STEP 2 (Tooltip)**

![static_flow_tooltip](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/static_flow_tooltip.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A32%3A43Z&se=2026-10-29T14%3A32%3A43Z&sr=c&sp=r&sig=S4pRTYWb3O0SXY2M1qHC5JD3hW0Z1I65u8zkk%2F6NxUU%3D)

`element_seen` Track this element using `elementName` in combination with `projectName`.

```plaintext
{
  "id": "aa496d41-ed05-491a-9a45-d22ca306f89c",
  "timestamp": "2021-07-02T01:35:55Z",
  "eventName": "element_seen",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 2",
  "deploymentName": "Onboarding flow"
}
```

`element_action` Whenever the user clicks the **Search** icon, track the interaction of this element using `actionEventValue` i.e., `anchor_click`. Use the combination of `projectName` and `elementName` to identify this element uniquely.

```plaintext
{
  "id": "b1296055-8c18-4717-bf01-cba8337226f5",
  "timestamp": "2021-07-02T01:36:14Z",
  "eventName": "element_action",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 2",
  "actionEventType": "anchor_click",
  "deploymentName": "Onboarding flow"
}
```

**STEP 3 (Tooltip)**

![static_flow_tooltip_step3](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/static_flow_tooltip_step3.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A32%3A43Z&se=2026-10-29T14%3A32%3A43Z&sr=c&sp=r&sig=S4pRTYWb3O0SXY2M1qHC5JD3hW0Z1I65u8zkk%2F6NxUU%3D)

`element_seen` Track this element using `elementName` in combination with `projectName`.

```plaintext
{
  "id": "66ac23f4-9a85-4134-983f-618a6b24eaa7",
  "timestamp": "2021-07-02T01:36:41Z",
  "eventName": "element_seen",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 3",
  "deploymentName": "Onboarding flow"
}
```

`element_action` Whenever the user clicks the **Cart** icon, track the interaction of this element using `actionEventValue` i.e., `anchor_click`. Use the combination of `projectName` and `elementName` to identify this element uniquely.

```plaintext
{
  "id": "2288274c-3767-4331-ad7b-e96ee057974d",
  "timestamp": "2021-07-02T01:37:12Z",
  "eventName": "element_action",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 3",
  "actionEventType": "anchor_click",
  "deploymentName": "Onboarding flow"
}
```

**STEP 4 (Fullscreen)**

![static_flow_fullscreen](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/static_flow_fullscreen.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A32%3A43Z&se=2026-10-29T14%3A32%3A43Z&sr=c&sp=r&sig=S4pRTYWb3O0SXY2M1qHC5JD3hW0Z1I65u8zkk%2F6NxUU%3D)

`element_seen` Track this element using `elementName` in combination with `projectName`.

```plaintext
{
  "id": "723e944a-defa-45e4-8f17-b08f20369b82",
  "timestamp": "2021-07-02T01:37:17Z",
  "eventName": "element_seen",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 4",
  "deploymentName": "Onboarding flow"
}
```

`element_action` Whenever the user clicks the **Next** button, track the interaction of this element by using actionEventValue i.e., **Awesome!** (name of the button). Use the combination of `projectName` and `elementName` to identify this element uniquely.

```plaintext
{
  "id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
  "timestamp": "2021-07-02T01:38:34Z",
  "eventName": "element_action",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "pageName": "page 1",
  "elementName": "Step 4",
  "actionEventType": "close",
  "actionEventValue": "Awesome!",
  "deploymentName": "Onboarding flow"
}
```

**STEP 4 (flow_success)**

You get the `flow_success` event immediately after the `element_action` event.

```plaintext
{
  "id": "6691f2be-773c-4dfa-ba74-0bb73898bd51",
  "timestamp": "2021-07-02T01:38:34Z",
  "eventName": "flow_success",
  "projectName": "Onboarding flow",
  "deploymentVersion": "3",
  "language": "ang",
  "deploymentName": "Onboarding flow"
}
```

**Flow Menu**

```plaintext
{
  "id": "a711961b-7531-4b5e-b2dc-ae01395fe244",
  "timestamp": "2021-09-06T06:59:26Z",
  "eventName": "flow_success",
  "projectName": "Partner Traning", //Flow Menu project name
  "selectedFlow": "Create a follow-up task" //Selected flow title
  "deploymentVersion": "7",
  "language": "ang",
  "deploymentName": "Partner Traning",
}
```

> [!NOTE]
> Info:
> 
> You get `flow_success` in STEP 4 as the last step in a Static Flow is considered as a successful completion of the Flow.

Apart from the mentioned events, you also get the following events: `flow_disable`: If a user drags and dismisses the Flow. `flow_stop`: If a user stops the Flow by selecting the option on the icon. `flow_language_change`: If you have configured a multilingual project, then there are chances that the user might change the language.