---
title: "What is a User Property?"
slug: "what-is-a-user-property"
updated: 2026-08-06T15:36:15Z
published: 2026-08-06T15:36:15Z
canonical: "support.whatfix.com/what-is-a-user-property"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is a User Property?

User Properties are rules or conditions that help you define user behavior so that you can group them into different [User Segments](/mobile/docs/user-segment) to show consolidated and contextual in-app experiences.

Whatfix Mobile has two types of User Properties,

- Default User Property
- Custom User Property

### Default User Property

Whatfix Mobile provides in-built User Properties captured by the Whatfix Mobile SDK without any configuration required. These default properties are added to build your predefined User Segments. You can create custom User Segments specific to your app using these default properties.

Use the following steps to access Default User Properties,

1. On the Whatfix Mobile Dashboard, select an app. ![Mobile_Db_Select_App.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_Db_Select_App.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A19%3A34Z&se=2026-10-29T14%3A19%3A34Z&sr=c&sp=r&sig=0rW7EHNUF3YKFjdMuyfbhI66L43soRquTzlfyon%2FpPM%3D)
2. In the navigation panel, click **User Segments**. ![Mobile_click_user_segments.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_click_user_segments.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A19%3A34Z&se=2026-10-29T14%3A19%3A34Z&sr=c&sp=r&sig=0rW7EHNUF3YKFjdMuyfbhI66L43soRquTzlfyon%2FpPM%3D)

1. Click **All user Properties**. ![Mobile_Click_All_user_properties.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_Click_All_user_properties.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A19%3A34Z&se=2026-10-29T14%3A19%3A34Z&sr=c&sp=r&sig=0rW7EHNUF3YKFjdMuyfbhI66L43soRquTzlfyon%2FpPM%3D)

![Mobile_click_user_properties.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Mobile_click_user_properties.png?sv=2026-02-06&spr=https&st=2026-10-29T13%3A19%3A34Z&se=2026-10-29T14%3A19%3A34Z&sr=c&sp=r&sig=0rW7EHNUF3YKFjdMuyfbhI66L43soRquTzlfyon%2FpPM%3D)

The following table explains the Default User Properties,

| Default User Property | Description |
| --- | --- |
| Last Session | The time captured in hours since the end user last opened the app. This data is tracked from the time the Whatfix SDK is present on the end users' app. |
| Total Usage duration | The total time spent by the end user on the app. This data is tracked from the time the Whatfix SDK is present on the end users' app. |
| First Session | The time captured in hours since the end user first opened the app. This data is tracked from the time the Whatfix SDK is present on the end users' app. |
| First Install | The time captured in hours since the end user first installed the app |
| Device Language | The language of the end user's device |
| Last Update | The time captured in hours since the app was last updated. This data is tracked from the time the Whatfix SDK is present on the end users' app. |
| Session count | The number of times the end user opened the app. This data is tracked from the time the Whatfix SDK is present on the end users' app. |

---

### Custom User Property

You can create or define your own User Properties to understand user behavior. You can create these properties to build user segments that are specific to your app.

          your title goes here

          

For more information on creating Custom Properties, see [Add Custom Properties to User Segments](/mobile/docs/add-custom-properties-to-user-segments)