Top

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

To integrate Whatifx with your instance of ServiceNow:

  1. Login to your ServiceNow instance as an admin and navigate to UI Scripts under System UI.

...


  1. Image Added
  2. Click New to configure a new script,

...


  1. Image Added
  2. Copy the script below

...

  1. , update your ENTERPRISE ID

...

  1. , paste it in the Script panel and then click 

...

  1. Submit.
Code Block
window._wfx_settings={"ent_id":"<<ent_id>>"};
var head = document.getElementsByTagName('head');
var script = document.createElement("script");
script.setAttribute("src", "//whatfix.com/embed/embed.nocache.js");
script.setAttribute("type", "text/javascript");
head[0].appendChild(script);


if(!window.top._wfx_settings && window.top != window) {
	window.top._wfx_settings={"ent_id":"<<ent_id>>"};
	var head = window.top.document.getElementsByTagName('head');
	var script = window.top.document.createElement("script");
	script.setAttribute("src", "//whatfix.com/embed/embed.nocache.js");
	script.setAttribute("type", "text/javascript");
	head[0].appendChild(script);
}

...

Note

Update the correct

...

script src from your Whatfix account in the code block

...

in line 4 and line 13

Image RemovedImage Added