--- title: "Add User Attributes in Trend Insights" slug: "add-user-attributes-in-trend-insights" updated: 2026-08-14T04:10:27Z published: 2026-08-14T04:10:27Z canonical: "support.whatfix.com/add-user-attributes-in-trend-insights" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Add User Attributes in Trend Insights Once you capture [User Attributes](/product-analytics/docs/what-are-user-attributes), such as role, department, or email ID, Whatfix enables you to filter your users based on these parameters to understand their behavior. ### Use cases Consider that you observe that a certain group of users is making errors while creating an account. Capture their characteristics, such as Role or Department, as User Attributes and visualize them in Trend Insights to understand which group of users needs your guidance. **Event metric**: Total events **App events**: Account Create Error **User filter**: Role = Account Executive, Account Manager **User breakdown**: Role ![user_attribute_in_trend_insight_example](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_attribute_in_trend_insight_example.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) **Chart:** ![user_attribute_in_trend_insight_data_chart](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_attribute_in_trend_insight_data_chart.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) --- Consider that you want to track the total time the Sales department has spent in the application during the past month. **Session metric**: Total session time **User filter**: Department = Sales **User breakdown**: User Id ![trend_insights_session_metric_total_session_time_example.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_session_metric_total_session_time_example.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) **Visualized data**: ![trend_insights_total_session_time_example_sales_department.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_total_session_time_example_sales_department.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) Expand the following accordions for more details: **Filter users who engaged with Whatfix content or the application based on User Attributes** Use the following steps to filter users who engaged with Whatfix content or the application based on User Attributes in Trend Insights: 1. On the [Whatfix Analytics dashboard](/product-analytics/docs/how-can-i-access-the-product-analytics-dashboard), click **Insights**. ![pa_click_insights_left_pane.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_insights_left_pane.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 2. Click **Create Insight**. ![pa_click_create_insight.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_create_insight.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 3. Click **Trend Insights**. ![pa_click_trend_insights.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_trend_insights.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 1. Click the **Give your insight a name** textbox and enter a name for your Insight. ![trend_give_your_insight_a_name.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_give_your_insight_a_name.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 2. Click the **Description** text box and enter a description that explains what the Trend Insight is about. ![trend_enter_a_description.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_enter_a_description.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 3. From the **Select user type** dropdown, choose whether to analyze data for All users, Identified users, or Anonymous users. ![trend_insight_select_anonymous_users.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insight_select_anonymous_users.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) Note: - By default, Insights data might contain identified (users identified by User ID) and unidentified (users not identified but denoted by Anonymized Whatfix IDs) users. - The **Event identification rate** indicates the percentage of events Whatfix is able to attribute to uniquely identified users. ![insights_event_identification_rate.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/insights_event_identification_rate.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) - For more information on filtering users and understanding the Event identification rate, see [How can I filter unidentified users in Insights?](/product-analytics/docs/how-can-i-filter-unidentified-users-in-product-analytics) 1. Click the **Data source** icon and select the stage from which you want to get the data. ![trend_insight_data_source_option.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insight_data_source_option.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > [!WARNING] > Note: > > - For more information on obtaining analytics data from different stages, see [Get Analytics Data across CLM Stages](/product-analytics/docs/get-analytics-data-across-clm-stages). > - The stage cannot change after creating the Insight. Switching to a different stage resets the Insight, requiring a restart. 1. Click **Choose metric**. ![trends_choose_metric.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_choose_metric.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 2. Under **Event metrics**, select Total events or Unique users as required. ![trends_select_event_metrics.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_select_event_metrics.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 3. Click **Add event** and then add the required Guidance events, App events, or Event groups. ![trends_insights_click_add_event.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_insights_click_add_event.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 4. In the **User filter** section, click **Add user filter** and select the desired User Attribute. In this example, **Role** is the captured User Attribute. ![user_attribute_.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_attribute_.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 5. Select the values captured for the User Attribute to filter your users, and then click **Apply**. ![user_attribute_add_user_filter_value.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_attribute_add_user_filter_value.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 6. In the **User breakdown** section, click **Add user breakdown** to group users by their Role, Team, Department, and more. ![add_user_attributes_trend_insights_click_add_user_breakdown.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/add_user_attributes_trend_insights_click_add_user_breakdown.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 7. Scroll down to view the generated data chart. ![user_attribute_in_trend_insight_data_chart](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_attribute_in_trend_insight_data_chart.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > [!WARNING] > Note: > > - Visualize the data using different chart types. ![trend_insights_click_chart_type.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_click_chart_type.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > - Filter data based on **Daily**, **Weekly**, and **Monthly** timeframes. ![date_week_month.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/date_week_month.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > - Click **Summarize** to generate an AI summary of the Trend Insight. This helps you interpret the data more easily and understand key patterns. You need to enable [Ask Whatfix AI](/product-analytics/docs/ask-whatfix-ai) to get the AI summary. ![trend_insights_click_summarize_for_interpretation.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_click_summarize_for_interpretation.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 1. Click **Save**. ![trends_click_save_option.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_click_save_option.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) **Filter session data based on User Attributes** Use the following steps to filter [session data](/product-analytics/docs/understand-session-analytics) based on User Attributes in Trend Insights: 1. On the [Whatfix Analytics dashboard](/product-analytics/docs/how-can-i-access-the-product-analytics-dashboard), click **Insights**. ![pa_click_insights_left_pane.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_insights_left_pane.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 2. Click **Create Insight**. ![pa_click_create_insight.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_create_insight.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 3. Click **Trend Insights**. ![pa_click_trend_insights.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_trend_insights.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 1. Click the **Give your insight a name** textbox and enter a name for your Insight. ![trend_give_your_insight_a_name.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_give_your_insight_a_name.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 2. Click the **Description** text box and enter a description that explains what the Trend Insight is about. ![trend_enter_a_description.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_enter_a_description.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 3. From the **Select user type** dropdown, choose whether to analyze data for All users, Identified users, or Anonymous users. ![trend_insight_select_anonymous_users.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insight_select_anonymous_users.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) Note: - By default, Insights data might contain identified (users identified by User ID) and unidentified (users not identified but denoted by Anonymized Whatfix IDs) users. - The **Event identification rate** indicates the percentage of events Whatfix is able to attribute to uniquely identified users. ![insights_event_identification_rate.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/insights_event_identification_rate.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) - For more information on filtering users and understanding the Event identification rate, see [How can I filter unidentified users in Insights?](/product-analytics/docs/how-can-i-filter-unidentified-users-in-product-analytics) 1. Click the **Data source** icon and select the stage from which you want to get the data. ![trend_insight_data_source_option.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insight_data_source_option.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > [!WARNING] > Note: > > - For more information on obtaining analytics data from different stages, see [Get Analytics Data across CLM Stages](/product-analytics/docs/get-analytics-data-across-clm-stages). > - The stage cannot change after creating the Insight. Switching to a different stage resets the Insight, requiring a restart. 1. Click **Choose metric**. ![trends_choose_metric.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_choose_metric.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 2. Under **Session metrics**, select the desired Session metric. For more information, see [Analyze sessions using Trend Insights](/product-analytics/docs/analyze-sessions-using-trend-insights). ![session_analytics_session_metrics_choose_session_metric.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/session_analytics_session_metrics_choose_session_metric.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > [!WARNING] > Note: > > - Currently, session metrics don’t have any filters or breakdowns. > - The following image shows a session metric added: ![session_metric_total_session_time.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/session_metric_total_session_time.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > - Currently, Whatfix enables you to visualize only one session metric per Trend Insight. 1. In the **User filter** section, click **Add user filter** and select the desired User Attribute. In this example, **Department** is the captured User Attribute. ![session_metric_select_user_attribute.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/session_metric_select_user_attribute.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 2. Select the values captured for the User Attribute to filter your users, and then click **Apply**. ![session_metric_select_value_of_user_attribute.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/session_metric_select_value_of_user_attribute.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 3. In the **User breakdown** section, click **Add user breakdown** to group users by their Role, Team, Department, and more. ![add_user_attributes_trend_insights_click_add_user_breakdown.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/add_user_attributes_trend_insights_click_add_user_breakdown.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 4. Scroll down to view the generated data chart. ![trend_insights_total_session_time_example_sales_department.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_total_session_time_example_sales_department.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > [!WARNING] > Note: > > - Visualize the data using different chart types. ![trend_insights_click_chart_type.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_click_chart_type.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > - Filter data based on **Daily**, **Weekly**, and **Monthly** timeframes. ![date_week_month.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/date_week_month.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) > - Click **Summarize** to generate an AI summary of the Trend Insight. This helps you interpret the data more easily and understand key patterns. You need to enable [Ask Whatfix AI](/product-analytics/docs/ask-whatfix-ai) to get the AI summary. ![trend_insights_click_summarize_for_interpretation.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_click_summarize_for_interpretation.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) 1. Click **Save**. ![trends_click_save_option.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_click_save_option.png?sv=2026-02-06&spr=https&st=2026-10-29T05%3A33%3A36Z&se=2026-10-29T06%3A33%3A36Z&sr=c&sp=r&sig=g2PXNMP1AuRevPullefHjMyYnt1rSUuGNOhfFUthn3M%3D) Shows overall behavior and engagement for both identified and anonymous (unidentified) users. Users that Whatfix can detect and identify using a unique User ID. Users that Whatfix cannot identify. These users are denoted by the Anonymized Whatfix IDs rather than an actual User ID. The total number of times the event occurred. The number of unique users who triggered the event. Guidance events include all events triggered when end users interact with Whatfix content or widgets within the application. App events include engagement with User Actions, Autocaptured events (Beta), or events captured using the Whatfix API. An Event group combines two or more individual events into a single grouped-event. It enables you to see the total number of users who performed any of the events in the group. ## Related - [User Attribute is showing as Corrupted in Trend Insights](/user-attribute-is-showing-as-corrupted-in-trend-insights.md)