---
title: "Can I disable Product Analytics?"
slug: "can-product-analytics-be-disabled"
updated: 2026-08-06T16:57:01Z
published: 2026-08-06T16:57:01Z
canonical: "support.whatfix.com/can-product-analytics-be-disabled"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I disable Product Analytics?

Yes, you can disable Product Analytics for a specific account. To prevent capturing analytics for the account, disable the setting on the Whatfix Analytics dashboard. This action also disables [Guidance analytics](/docs/analytics).

Note:

Changes made in the Whatfix Analytics dashboard settings reflect in the Whatfix Guidance dashboard settings.

Use the following steps to disable Product Analytics:

1. On the Whatfix Analytics dashboard, click **Settings**. ![ia_pa_dashboard_settings](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_pa_dashboard_settings.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A59%3A27Z&se=2026-11-12T08%3A59%3A27Z&sr=c&sp=r&sig=YaF1D%2BGJiLO9LfTu6RkPGjW8Fn9ZzyIztfFJF42yqjU%3D)
2. Click **Analytics**. ![pa_settings_click_analytics.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_settings_click_analytics.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A59%3A27Z&se=2026-11-12T08%3A59%3A27Z&sr=c&sp=r&sig=YaF1D%2BGJiLO9LfTu6RkPGjW8Fn9ZzyIztfFJF42yqjU%3D)

1. Clear the **Enable Whatfix Analytics** checkbox. ![disable_whatfix_analytics](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/disable_whatfix_analytics.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A59%3A27Z&se=2026-11-12T08%3A59%3A27Z&sr=c&sp=r&sig=YaF1D%2BGJiLO9LfTu6RkPGjW8Fn9ZzyIztfFJF42yqjU%3D)
2. Click **Done** ![click_done_in_pa_settings.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_done_in_pa_settings.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A59%3A27Z&se=2026-11-12T08%3A59%3A27Z&sr=c&sp=r&sig=YaF1D%2BGJiLO9LfTu6RkPGjW8Fn9ZzyIztfFJF42yqjU%3D)

Note:

- Clearing the **Enable Whatfix Analytics** checkbox automatically disables the capture of Whatfix analytics in the [export or self-hosted mode of deployment](/studio/docs/self-hosting-whatfix-content).
- Disabling Whatfix Analytics also disables tracking of [Goal Management](/product-analytics/docs/goal-management).

Info:

To disable capturing Whatfix Analytics specifically in the Export or Self-hosted mode of deployment, clear the **Enable Whatfix Analytics on Export Mode of Deployment** checkbox. ![disable_analytics_export_mode](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/disable_analytics_export_mode.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A59%3A27Z&se=2026-11-12T08%3A59%3A27Z&sr=c&sp=r&sig=YaF1D%2BGJiLO9LfTu6RkPGjW8Fn9ZzyIztfFJF42yqjU%3D)