---
title: "Download Funnel Insights"
slug: "download-funnel-data"
updated: 2026-04-29T08:08:06Z
published: 2026-04-29T08:08:06Z
canonical: "support.whatfix.com/download-funnel-data"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download Funnel Insights

Download Funnel data to understand how end users navigate through the application. Share this report with stakeholders for decision-making. The exported data enables analysis of the average time taken between interactions. The data is generated in CSV format, as shown in the following image.

![funnel_report](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/funnel_report.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A55%3A21Z&se=2026-11-10T17%3A55%3A21Z&sr=c&sp=r&sig=9F3gObGDwXzjsVPhmTvyv78IUPMpibzC92OUM5Vb3ew%3D)

The report contains the following columns:

- **Funnel steps**: Shows the name of the Flow step, User Actions (App or Custom events), or Page View URLs part of the Funnel.
- **Type**: Shows the type of the Funnel step. A Funnel can be made up of Flows, User Actions (App or Custom events), or Page View URLs.
- **Unique users/Total events**: The table displays funnel data based on whether you select [**Unique users** or **Total attempts**](/product-analytics/docs/what-are-funnels). It shows the corresponding values as either **Unique users** or **Total events**.
  - **Unique users**: Displays the count of users who completed each specific step. Example: In the Funnel, 48 users completed the first step.
  - **Total events**: Displays the total number of attempts made by users to complete each step. Example: In the Funnel, 11 attempts were made by users to complete the first step. ![Total_events_download.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Total_events_download.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A55%3A21Z&se=2026-11-10T17%3A55%3A21Z&sr=c&sp=r&sig=9F3gObGDwXzjsVPhmTvyv78IUPMpibzC92OUM5Vb3ew%3D)
- **Avg. time before next interaction**: Captures the average time users spend at a step before moving to the next step.

---

Use the following steps to download Funnel data:

1. On the [Whatfix Analytics dashboard](/product-analytics/docs/how-can-i-access-the-product-analytics-dashboard), click **Insights**.  

![pa_click_insights_left_pane.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_insights_left_pane.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A55%3A21Z&se=2026-11-10T17%3A55%3A21Z&sr=c&sp=r&sig=9F3gObGDwXzjsVPhmTvyv78IUPMpibzC92OUM5Vb3ew%3D)

1. Click the Funnel Insight for which you want to download the data. ![sunnel_select_funnel_to_copy.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sunnel_select_funnel_to_copy.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A55%3A21Z&se=2026-11-10T17%3A55%3A21Z&sr=c&sp=r&sig=9F3gObGDwXzjsVPhmTvyv78IUPMpibzC92OUM5Vb3ew%3D)
2. Scroll down to the **Funnel data** section, and then click **Export data**. ![funnel_comparison_export](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/funnel_comparison_export.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A55%3A21Z&se=2026-11-10T17%3A55%3A21Z&sr=c&sp=r&sig=9F3gObGDwXzjsVPhmTvyv78IUPMpibzC92OUM5Vb3ew%3D)

> [!WARNING]
> Note:
> 
> - The .csv file is downloaded to your local drive.
> - You can download up to six months of Funnel Insights data at any given time.