---
title: "Download User Actions engagement data"
slug: "download-user-actions-engagement-data"
updated: 2026-08-06T12:13:52Z
published: 2026-08-06T12:13:52Z
canonical: "support.whatfix.com/download-user-actions-engagement-data"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download User Actions engagement data

Whatfix enables you to export the User Action Analytics Insight. The data helps you comprehensively analyze end-user engagement on your application. It is generated in a CSV format, as shown in the following image.

![user_action_analytics_data_csv](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_action_analytics_data_csv.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A34Z&se=2026-11-12T08%3A34%3A34Z&sr=c&sp=r&sig=5MXSXxa4OmkUIzJvUl%2BXzTxW%2FVlg%2Fu5goSgO6mLtfGE%3D)

---

### Benefits of exporting User Action data

- Identify users who repetitively engage with elements in your application.
- Compare user engagement on a daily basis.
- Get transparent user information to help you target users better.

---

Use the following steps to download User Actions Analytics data:

1. On the [Whatfix Analytics dashboard](/product-analytics/docs/how-can-i-access-the-product-analytics-dashboard), click **Insights**.  

![pa_click_insights_left_pane.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_insights_left_pane.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A34Z&se=2026-11-12T08%3A34%3A34Z&sr=c&sp=r&sig=5MXSXxa4OmkUIzJvUl%2BXzTxW%2FVlg%2Fu5goSgO6mLtfGE%3D)

1. Search for **User Action Analytics** Insight and then click it. ![user_action_analytics_insight.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_action_analytics_insight.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A34Z&se=2026-11-12T08%3A34%3A34Z&sr=c&sp=r&sig=5MXSXxa4OmkUIzJvUl%2BXzTxW%2FVlg%2Fu5goSgO6mLtfGE%3D)

Note:

- Whatfix enables you to edit the following in the User Action Analytics insight:

However, you cannot save these changes to the insight.
  - [User filter](/product-analytics/docs/user-filters-in-insights)
  - [User breakdown](/product-analytics/docs/user-filters-in-insights)
  - Time period
  - [Metric](/product-analytics/docs/understand-trend-insights)
  - [Chart type](/product-analytics/docs/understand-trend-insights)
- To visualize the report with your own changes, click **Save as** to save the changes as a new insight. For more information, see [Copy Trend Insights](/product-analytics/docs/copy-trend-insights). ![trend_save_as_after_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_save_as_after_edit.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A34Z&se=2026-11-12T08%3A34%3A34Z&sr=c&sp=r&sig=5MXSXxa4OmkUIzJvUl%2BXzTxW%2FVlg%2Fu5goSgO6mLtfGE%3D)

1. Scroll down to the table, and then click **Export**. ![trend_insights_click_export_button.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_click_export_button.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A34Z&se=2026-11-12T08%3A34%3A34Z&sr=c&sp=r&sig=5MXSXxa4OmkUIzJvUl%2BXzTxW%2FVlg%2Fu5goSgO6mLtfGE%3D)
2. Select the required export option using the dropdown. ![trend_insight_select_export_options.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insight_select_export_options.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A34Z&se=2026-11-12T08%3A34%3A34Z&sr=c&sp=r&sig=5MXSXxa4OmkUIzJvUl%2BXzTxW%2FVlg%2Fu5goSgO6mLtfGE%3D)

Note:

- **Current Page Data**: The report downloads as a CSV file to your local drive.
- **Detailed insight data**: The report is sent to your email as a ZIP file, which you can download and extract. For more information, see [Download Trend Insights](/product-analytics/docs/download-trend-insights).

Info:

Click **Schedule** to schedule the insight, which is sent as an email to stakeholders. For more information, see [Schedule a Trend Insight](/product-analytics/docs/schedule-a-trend-insight). ![ei_click_schedule](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ei_click_schedule.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A34Z&se=2026-11-12T08%3A34%3A34Z&sr=c&sp=r&sig=5MXSXxa4OmkUIzJvUl%2BXzTxW%2FVlg%2Fu5goSgO6mLtfGE%3D)