How can I see analytics of video content using Trend Insights?
- 05 Feb 2025
- 2 Minutes To Read
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How can I see analytics of video content using Trend Insights?
- Updated On 05 Feb 2025
- 2 Minutes To Read
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Embed video content within Self Help, Task List, and more to provide guidance through multimedia.
The following event can be used to analyze video content:
Video link clicked
Info
These events appear in the dropdown only if users perform or engage with them. As a Whatfix content creator, create the video, add it to Self Help or Task List, and publish it to end users. Once end users interact with the video, view the engagement data with the specified events.
Use Cases
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Analyze the most clicked videos in the Self Help called Video tutorials.
Event name: Video link clicked
Event filter: Segment name: Video tutorials
Event breakdown: Content Title
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Analyze by User ID, the number of users who clicked the Sign up video in the Onboarding Task List.
Event name: Video link clicked
Event filter: Content Title - Sign up
Event filter: Segment Name - Onboarding
User breakdown: User Id
Use the following steps to view the analytics of video content using Trend Insights:
- On the Whatfix Analytics dashboard, click Insights.
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Click + Create insights.
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Click Trend Insights.
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To name your Insight, click the Edit icon.
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Enter a Description that explains the Trend Insight.
Info
- The Description gives you context about the created Insight when added to a Dashboard.
- It also enables stakeholders to understand the data the Insight depicts while viewing Dashboards created by other team members.
- In the Data setup section, select the stage from which you want to get the data.
Tip
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For more information on getting analytics data from different stages, see Get Analytics Data across CLM Stages.
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You cannot change the stage after creating the insight. Switching to a different stage resets your insight, requiring a restart.
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Under Events, click Add event.
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Under Default events, select Video link clicked.
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Add the required Filter and Breakdown for the event.
Info
For more information on Event Filters and Breakdown, see Filter events using Event Filters and Breakdown in Trend insights.
- In the User filter section, click Add user filter, and then select the desired filter.
Info
- To exclude specific filter values for which you don't require data, see How can I exclude filter values in Product Analytics?
- By default, Product analytics data may contain identified users (identified by User ID) and unidentified users (not identified but denoted by cookie values) users. To filter unidentified users for clearer data, see How can I filter unidentified users in Product Analytics?
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In the User breakdown section, click Add user breakdown, and then select the desired breakdown.
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Scroll down to view the generated data chart.
Note
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Visualize the data using different metrics and chart types.
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Filter your data based on Daily, Weekly, and Monthly timeframes.
- Click Save.
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