User Action

Introduction Benefits of User Action Use cases Introduction User Actions, as the name indicates, enable you to track your end users' actions and analyze their behavior on your application. With User Actions, follow your end us...

Use User Actions to track how effectively your end users are using an application feature. Use the following steps to create User Actions: Log in to your application, and then launch the Whatfix Studio . Scroll to the...

After creating a User Action, each User Action is added as an individual action and can be accessed from the Whatfix Analytics dashboard. Use the following steps to view and manage User Actions: On the Whatfix Analytics dashboard , click...

What are Goals? Goals link the steps in a process to its final objective. They represent User Actions created on the last element clicked to record the completion of the process in the application. For example, if the task involves creating a Le...

With User Action Analytics, Whatfix enables you to track the usage and engagement of User Action events on your application. The default Trend Insight, User Action Analytics, serves as a comprehensive solution to analyze end-user engagement with Use...

Whatfix enables you to edit a User Action after creation. For example, you do not have to recreate the User Action every time your application undergoes a UI change. Reselect the Action element, rename the User Action, or reconfigure the Action comp...

User Action as a Visibility Rule enables you to show contextual content based on specific a User Action that your users might or might not perform. Configure a User Action as Visibility Rules for Flows, Self Help, Task List, Beacons, Pop-ups, and ...

User Actions enable tracking of end-user engagement within your application. However, a User Action can also be associated in the following ways: Used as Visibility Rules for all widget segments Mapped as a Goal in Flows Used as a Flow trigg...

Whatfix enables you to export the User Action Analytics Insight. The data helps you comprehensively analyze end-user engagement on your application. It is generated in a CSV format, as shown in the following image. Benefits of exporting User...

Introduction Benefits of User Action Verification Introduction Understanding whether User Actions are configured correctly on the application, latched to the correct element, or if a User Action already exists on the element is cruc...

After you create User Actions, you have to add them to Insights to check if they're working correctly. User Action Verification enables contextual validation of User Actions within the application. This process identifies any issues with the User Ac...