---
title: "Export list of users in a Cohort"
slug: "export-a-cohort"
updated: 2026-08-06T19:56:02Z
published: 2026-08-06T19:56:02Z
canonical: "support.whatfix.com/export-a-cohort"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Export list of users in a Cohort

Consider that you want to run an email or SMS campaign to users who have not been active on your application in the past 30 days by integrating with a third-party tool. Create a Cohort with the respective rules and then download the Cohort with the list of inactive users and add it to the third-party tool to run the campaign.

Use the following steps to export a Cohort:

1. On the [Whatfix Analytics dashboard](/product-analytics/docs/how-can-i-access-the-product-analytics-dashboard), click **Audience**. ![ia_left%20nav_audience](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_audience.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A41%3A44Z&se=2026-11-12T08%3A41%3A44Z&sr=c&sp=r&sig=lieGkimn6rKC7rSJ%2BWJYM11uNVqEFRrT5Y6yVE6rCeY%3D)
2. Click **Cohorts**. ![Click_coharts](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_coharts.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A41%3A44Z&se=2026-11-12T08%3A41%3A44Z&sr=c&sp=r&sig=lieGkimn6rKC7rSJ%2BWJYM11uNVqEFRrT5Y6yVE6rCeY%3D)

1. Click the Cohort that you want to export. ![cohorts_select_cohort_to_export.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/cohorts_select_cohort_to_export.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A41%3A44Z&se=2026-11-12T08%3A41%3A44Z&sr=c&sp=r&sig=lieGkimn6rKC7rSJ%2BWJYM11uNVqEFRrT5Y6yVE6rCeY%3D)
2. Scroll down to the **Users in this cohort** section, and then click **Export data**. ![new_cohort_export](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/new_cohort_export.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A41%3A44Z&se=2026-11-12T08%3A41%3A44Z&sr=c&sp=r&sig=lieGkimn6rKC7rSJ%2BWJYM11uNVqEFRrT5Y6yVE6rCeY%3D)

Info:

- An email with the ZIP file is sent to your email ID. ![cohort_export_email](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/cohort_export_email.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A41%3A44Z&se=2026-11-12T08%3A41%3A44Z&sr=c&sp=r&sig=lieGkimn6rKC7rSJ%2BWJYM11uNVqEFRrT5Y6yVE6rCeY%3D)
- Download the ZIP file and extract the CSV file from it.

Note:

- Here's how a sample Cohort Export looks like. ![sample_cohort_export](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sample_cohort_export.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A41%3A44Z&se=2026-11-12T08%3A41%3A44Z&sr=c&sp=r&sig=lieGkimn6rKC7rSJ%2BWJYM11uNVqEFRrT5Y6yVE6rCeY%3D)
- The export contains the User IDs of all the users who are part of the Cohort.