---
title: "How can I see the analytics of a Pop-up with multiple links using Trend Insights?"
slug: "how-can-i-view-user-engagement-for-multiple-links-within-a-pop-up"
updated: 2025-11-18T03:27:22Z
published: 2025-11-18T03:27:22Z
canonical: "support.whatfix.com/how-can-i-view-user-engagement-for-multiple-links-within-a-pop-up"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I see the analytics of a Pop-up with multiple links using Trend Insights?

Whatfix enables you to add URLs to a Pop-up. For example, consider a Pop-up targeted at users to sign-up for an upcoming webinar: the Pop-up provides a link to the registration form added to a button, and a text hyperlink that redirects users to a detailed agenda for the webinar.

There are two methods to add URLs to Pop-ups:

**URL added to a button**

![popups two links click button](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Pop-ups%20two%20links_Button.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

**URL added as a text hyperlink**

![popups two links click link](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Pop-ups%20two%20links_Link.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

Create Trend Insights in Product Analytics to track end-user engagement with links added to your Pop-ups.

> [!NOTE]
> Info:
> 
> To understand how to create Trend Insights, see [Create Trend Insights](/product-analytics/docs/create-trend-insights#steps-to-create-a-trend-insight).

The following table shows:

- The different scenarios for adding URLs to Pop-ups.
- The corresponding events used to analyze user engagement with the links in Trend Insights.

| Scenario | Event | Event Breakdown |
| --- | --- | --- |
| Single URL added to a button. For more information, see [How can I see analytics of Pop-ups using Trend Insights?](/product-analytics/docs/how-can-i-see-analytics-of-pop-ups-using-trend-insights) | URL Triggered via Pop-up | - |
| Single URL added as a text hyperlink. For more information, see [How can I see analytics of link content using Trend Insights?](/product-analytics/docs/how-can-i-see-analytics-of-link-content-using-trend-insights) | Link opened | - |
| Multiple URLs added to buttons | URL Triggered via Pop-up | ctxinfo_link_click |
| Multiple URLs added as text hyperlinks | Link opened | ctxinfo_link_click |

> [!NOTE]
> Info:
> 
> - For more information on events, see [List of Whatfix-related Events](/product-analytics/docs/list-of-default-events).
> - For more information on Event breakdowns, see [Filter events using Event Filters and Breakdown in Trend Insights](/product-analytics/docs/event-filters-and-breakdown-in-trend-insights).

## Analyze user engagement with each link in a Pop-up using Trend Insights

Expand the following accordions for more details:

### Scenario 1: Multiple URLs added to buttons

If your Pop-up includes two buttons, each containing one URL, add the **URL Triggered via Pop-up** event, and then add the **ctxinfo_link_click** Event breakdown.

![pop up with links in two buttons](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Pop-ups_Two%20buttons.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

Use the following data setup:

- **Choose metric**: Event metric
- **Event metric**: Total events
- **Guidance events**: URL Triggered via Pop-up
- **Breakdown**: ctxinfo_link_click

![Popups URL Trigger via Pop-up event at click level](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Popup_URL%20Triggered_Link.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

**Sample data:**

![URL triggered data](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/URL%20Trigger_Data.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

> [!NOTE]
> Info:
> 
> - To add additional filters or breakdowns as required, see [Filter events using Event Filters and Breakdown in Trend Insights](/product-analytics/docs/event-filters-and-breakdown-in-trend-insights).
> - To know more about Pop-up analytics, see [How can I see analytics of Pop-ups using Trend Insights?](/product-analytics/docs/how-can-i-see-analytics-of-pop-ups-using-trend-insights)

### Scenario 2: Multiple URLs added as text hyperlinks

If your Pop-up includes two text links each containing one URL, add the **Link opened** event, and then add the **ctxinfo_link_click** event breakdown.

![popup with links in two hyperlinks](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Pop-ups_Two%20links.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

Use the following data setup:

- **Choose metric**: Event metric
- **Event metrics**: Total events
- **Guidance events**: Link opened
- **Breakdown**: ctxinfo_link_click

![Popups Link opened event at click level](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Popup_Links_Link.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

**Sample data:**

![Link opened data](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Link%20opened_data.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

> [!NOTE]
> Info:
> 
> - To add additional filters or breakdowns as required, see [Filter events using Event Filters and Breakdown in Trend Insights](/product-analytics/docs/event-filters-and-breakdown-in-trend-insights).
> - To know more about link content analytics, see [How can I see analytics of link content using Trend Insights?](/product-analytics/docs/how-can-i-see-analytics-of-link-content-using-trend-insights)

### Scenario 3: Multiple URLs added to a button and as a text hyperlink

If your Pop-up includes a button and a text link, each containing one URL, add the **Link opened** and **URL Triggered via Pop-up** events, and then add the **ctxinfo_link_click** event breakdown.

![popup with two links](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Pop-ups%20two%20links.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

Use the following data setup:

- **Choose metric**: Event metric
- **Event metrics**: Total events
- **Guidance events**: URL Triggered via Pop-up, Link opened
- **Breakdown**: ctxinfo_link_click

![Pop-ups with links in buttons and hyperlinks](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Pop-ups_URL%20Triggered_Link%20Opened_links.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

**Sample data:**

![link opened and URL trigger data](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Link%20opened%20and%20URL%20trigger_data.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A15%3A33Z&se=2026-11-10T18%3A15%3A33Z&sr=c&sp=r&sig=4CFd%2FnpG5G4Nyu90PV%2FCYINaRhCix5B5ydqcvCfDdUY%3D)

> [!NOTE]
> Note:
> 
> To add additional filters or breakdowns as required, see [Filter events using Event Filters and Breakdown in Trend Insights](/product-analytics/docs/event-filters-and-breakdown-in-trend-insights)

Trend Insights turns your engagement-related queries, such as the number of users who have completed Flows or the number of users who have clicked the button on your Pop-up, into actionable insights.