---
title: "How far back can I access data in Product Analytics?"
slug: "how-long-does-whatfix-product-analytics-retain-data"
tags: ["historical data in analytics", "data retention in analytics", "data storage duration", "access older data in analytics"]
updated: 2025-11-27T02:39:05Z
published: 2025-11-27T02:39:05Z
canonical: "support.whatfix.com/how-long-does-whatfix-product-analytics-retain-data"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How far back can I access data in Product Analytics?

### Analytics data availability

Whatfix stores analytics data for up to two years.

- In [Dashboards](/product-analytics/docs/dashboards-1), access data for up to one year, but at any point in time, you can view only six months of data. To analyze a full year of data, adjust the date range and view it in two six-month segments.

![dashboard_six_month_date_range.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/dashboard_six_month_date_range.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A43%3A35Z&se=2026-11-12T08%3A43%3A35Z&sr=c&sp=r&sig=FEPIryEuWviOW%2FhVeU82raQ4irOXOl7c7HUFPQ2nmeE%3D)
- In [Insights](/product-analytics/docs/analyze-1), access and view data for up to one year.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/insights_yearly_data.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A43%3A35Z&se=2026-11-12T08%3A43%3A35Z&sr=c&sp=r&sig=FEPIryEuWviOW%2FhVeU82raQ4irOXOl7c7HUFPQ2nmeE%3D)

Contact [support@whatfix.com](mailto:support@whatfix.com?subject=Need%20help%20with%20analytics%20data&body=Hi%20team%2C%0A%0AI%20want%20data%20older%20than%20a%20year%20(or)%0A%0AI%20want%20to%20delete%20the%20data%20during%20the%20term%20of%20engagement%20or%20post-termination) in the following scenarios:

- You want data older than a year.
- You want to delete the data during the term of engagement or post-termination.

> [!WARNING]
> Note:
> 
> Whatfix stores only up to three months of engagement data for **Self Help shown** and **Smart-tip loaded for page** events. All other Whatfix engagement events follow the above-mentioned data availability policy.

### Post termination data retention

Whatfix retains data for two years post‑termination of the contract.