--- title: "How many users are viewing the application?" slug: "how-many-users-are-viewing-the-application" updated: 2026-08-10T20:27:04Z published: 2026-08-10T20:27:04Z canonical: "support.whatfix.com/how-many-users-are-viewing-the-application" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # How many users are viewing the application? With Product Analytics, analyze the number of users who are visiting your application pages and filter them based on city, country, browser, and more. This provides insight into the number of active users in the application, even if they do not interact with any Whatfix content or widgets. Use the following steps to analyze the number of users visiting your application: 1. On the [Whatfix Analytics dashboard](/product-analytics/docs/how-can-i-access-the-product-analytics-dashboard), click **Insights**. ![pa_click_insights_left_pane.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_insights_left_pane.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 2. Click **Create Insight**. ![pa_click_create_insight.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_create_insight.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 3. Click **Trend Insights**. ![pa_click_trend_insights.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pa_click_trend_insights.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 1. Click the **Give your insight a name** textbox and enter a name for your Insight. ![trend_give_your_insight_a_name.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_give_your_insight_a_name.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 2. Click the **Description** text box and enter a description that explains what the Trend Insight is about. ![trend_enter_a_description.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_enter_a_description.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 3. From the **Select user type** dropdown, choose whether to analyze data for **All users**, **Identified users**, or **Anonymous users**. ![trend_insight_select_anonymous_users.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insight_select_anonymous_users.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) Note: - By default, Insights data might contain identified (users identified by User ID) and unidentified (users not identified but denoted by Anonymized Whatfix IDs) users. - The **Event identification rate** indicates the percentage of events Whatfix is able to attribute to uniquely identified users. ![insights_event_identification_rate.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/insights_event_identification_rate.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) - For more information on filtering users and understanding the Event identification rate, see [How can I filter unidentified users in Insights?](/product-analytics/docs/how-can-i-filter-unidentified-users-in-product-analytics) 1. Click the **Data source** icon and select the stage from which you want to get the data. ![trend_insight_data_source_option.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insight_data_source_option.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) > [!WARNING] > Note: > > - For more information on obtaining analytics data from different stages, see [Get Analytics Data across CLM Stages](/product-analytics/docs/get-analytics-data-across-clm-stages). > - The stage cannot change after creating the Insight. Switching to a different stage resets the Insight, requiring a restart. 1. Click **Choose metric**. ![trends_choose_metric.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_choose_metric.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 2. Under **Event metrics**, select **Total events** or **Unique users** as required. ![trends_select_event_metrics.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_select_event_metrics.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 3. Click **Add event**. ![trends_click_add_event.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_click_add_event.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 4. Click **Guidance events**, select **Page View**, and then click **Apply**. ![trend_insights_click_guidance_events_page_view.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_click_guidance_events_page_view.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 5. In the **User filter** section, click **Add user filter**, and then select the desired filter. [Filter](/product-analytics/docs/user-filters-in-insights) users visiting your application based on a particular country, city, browser, and more. ![trends_session_analytics_user_filter](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_session_analytics_user_filter.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) Info: - To exclude specific filter values for which you don't require data, see [How can I exclude filter values in Product Analytics?](/product-analytics/docs/how-can-i-exclude-values-from-user-filters) - To exclude blank filter values from your data, see [How can I exclude blank filter values in Insights?](/product-analytics/docs/how-can-i-exclude-blank-filter-values-in-insights) 1. In the **User breakdown** section, click **Add user breakdown**, and then select **Event trigger page URL**. ![click_trend_insights_add_breakdown_event_trigger_page_url.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_trend_insights_add_breakdown_event_trigger_page_url.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) > [!NOTE] > Info: > > This breakdown displays the number of users who are visiting the different pages in your application. 1. Scroll down to view the generated data chart. ![trend_insights_page_view.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_page_view(1).png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) > [!NOTE] > Info: > > - Visualize the data using different chart types. ![trend_insights_click_chart_type.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trend_insights_click_chart_type.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) > - Filter data based on **Daily**, **Weekly**, or **Monthly** timeframes. ![date_week_month.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/date_week_month.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) 1. Click **Save**. ![trends_click_save_option.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/trends_click_save_option.png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A05%3A33Z&se=2026-11-10T18%3A05%3A33Z&sr=c&sp=r&sig=FWhKwnPvGisCrg%2FNohDxsfxejRRCvD1SkDQ%2BffcCOIg%3D) Shows overall behavior and engagement for both identified and anonymous (unidentified) users. Users that Whatfix can detect and identify using a unique User ID. Users that Whatfix cannot identify. These users are denoted by the Anonymized Whatfix IDs rather than an actual User ID. The total number of times the event occurred. The number of unique users who triggered the event.