Trend Insights

Issue Whatfix shows you the You have reached the maximum limit of 10 Events error message when you try to add a new event for a Trend Insight. Probable Cause By default, Whatfix enables you to add only up to 10 events when creating an in...

Issue When you add a User ID breakdown in Trend Insights , you're able to see incorrect IDs even though User Identification is enabled. Probable Cause The incorrect User IDs are cookie values that are captured before a user logs in ...

Issue I’m unable to create any Insight in Product Analytics as the Create insights button is greyed out. Probable Cause If you’re on the Standard plan for Product Analytics, Whatfix enables you to create up to 50 Insights (Trend, ...

Issue You’ve added the Self help opened, Self help closed, or other Self Help-related events to your Trend Insight but you cannot see the analytics data. Probable cause The Self help opened and Self help closed events apply to the o...

Issue The User Attribute, such as role or team, you want to add as a User filter in Trend Insights has a chip next to it that says Corrupted. Probable Cause A User Attribute becomes Corrupted when there are 100 values and ...