---
title: "Use User Actions as Visibility Rules"
slug: "using-user-actions-as-visibility-rules"
updated: 2026-08-06T12:12:40Z
published: 2026-08-06T12:12:40Z
canonical: "support.whatfix.com/using-user-actions-as-visibility-rules"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use User Actions as Visibility Rules

User Action as a Visibility Rule enables you to show contextual content based on specific a User Action that your users might or might not perform.

Configure a User Action as Visibility Rules for Flows, Self Help, Task List, Beacons, Pop-ups, and Smart Tips.

### Use Case

When an application deals with sensitive data related to contracts, notifying end users during contract download attempts is essential. Explain that downloading contracts violates compliance and poses a security threat. Use a User Action to trigger a Pop-up when a user clicks the export icon, displaying a message that describes the impact.

### Add User Action as a Visibility Rule

Info:

Pre-requisite: Create a User Action for the element that acts as a trigger and push it to Production. For more information, see [Create a User Action](/product-analytics/docs/creating-a-user-action).

Use the following steps to add a User Action as Visibility Rule:

The following steps show how a User Action can be used as a Visibility Rule to trigger Self Help. The same steps apply to configure the Visibility Rule for other widgets.

1. On the Whatfix Guidance dashboard, click **Widgets**. ![ia_left_nav_widgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)
2. Click **All widgets**. ![ia_dashboard_left_nave_allwidgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_dashboard_left_nave_allwidgets.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)

1. Hover your cursor over the Self Help segment and then click the **Edit** icon. ![edit_self_help.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/edit_self_help%282%29.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)
2. Under **Set Rules**, click **Visibility**. ![self_help_go_to_visibility.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/self_help_go_to_visibility.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)

Note:

If you're using the New Visibility Rules, see [Show content based on user performing an action](/docs/show-content-based-on-user-performing-an-action).

1. Select **User Action** from the dropdown. ![select_user_action_from_dropdown.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/select_user_action_from_dropdown.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)

Note:

By default, Whatfix enables the condition to be set as **Completed**, meaning the widget displays when end users complete the User Action. ![user_action_visibility_completed.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_action_visibility_completed.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)

1. Select the Action that you want as a trigger from the list of User Actions created. ![set_rules_click_user_action.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/set_rules_click_user_action.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)

Note:

Only one User Action can be added as a trigger for a specific widget in both old and New Visibility Rules.

1. Complete the widget creation, then click **Save**. ![RB_DB_SH_clicksave](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_clicksave.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A25%3A29Z&se=2026-11-12T08%3A25%3A29Z&sr=c&sp=r&sig=n6aMx8W2aQ7BUJC9c8JhjzJsrCe6lnY1smfTR1UNaAc%3D)

Info:

- A widget with User Actions configured as Visibility Rules can be previewed and tested using the Preview mode in Whatfix Studio.
- If multiple Pop-ups with different Visibility Rules are configured to appear on the same page, the Pop-up configured with User Action Completed as the Visibility Rule always displays first when the end user performs the User Action.
- If the linked User Action is deleted, the corresponding Visibility Rule does not work.