--- title: "What are User lists (Static Cohorts)?" slug: "what-are-static-cohorts-user-lists" updated: 2026-04-29T08:10:48Z published: 2026-04-29T08:10:48Z canonical: "support.whatfix.com/what-are-static-cohorts-user-lists" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # What are User lists (Static Cohorts)? ## Introduction Are you facing the following issues while analyzing data? - The need to manually exclude testing or internal users from data analysis. - The need to manually add each user to run A/B tests. - The lack of an easy way to exclude or group users to target content. With User lists (Static Cohorts), Whatfix enables the upload of a CSV file containing a list of User IDs and use the list as a visibility rule to directly target Whatfix Content. > [!WARNING] > Note: > > - The User IDs added to the CSV file must match the User IDs configured by Whatfix to [identify the user uniquely on the application](/product-analytics/docs/identify-unique-users-in-whatfix-analytics). For example, if you’re using email IDs to uniquely identify users, the same email IDs must be included in the CSV file. > - Whatfix enables you to reuse the same User list across multiple Cohorts. > - Whatfix enables you to use User Lists in Cohorts to target Whatfix content to that group of users or include or exclude them from data analysis. For more information, see [create a Cohort based on the User list](/product-analytics/docs/create-a-cohort-based-on-the-user-list). > - Whatfix enables you to use User lists directly as Visibility Rules to target content. For more information, see [User list as a visibility rule](/product-analytics/docs/add-user-list-as-visibility-rule). ## Use cases ### Create Whatfix content for targeted user groups Consider that you want to target Whatfix content, such as a Pop-up only to a specific team in your organization. Previously, you would have to set up a User Attribute or an integration to identify the team members. With User lists (Static Cohorts), Whatfix enables you to upload a CSV file containing the User IDs of the team members to your Whatfix Analytics dashboard. Create a User List and use this as a Visibility rule to display the Pop-up to the required team. ![Visibility_Rules_Cohorts_User_List.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Visibility_Rules_Cohorts_User_List.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A40Z&se=2026-11-12T08%3A34%3A40Z&sr=c&sp=r&sig=3jmMvnL8yOKML%2BG617EASXWxH7l%2Fdb4DgfFb6Knycks%3D) > [!WARNING] > Note: > > - Using User Lists as Visibility Rules is a Beta feature. To enable this feature contact [support@whatfix.com](mailto:support@whatfix.com?subject=Unable%20User%20List%20in%20visibility%20Rules&body=Hi%20team%2C%0A%0AI%20want%20to%20add%20User%20List%20as%20Visibility%20Rules%20to%20target%20content.%20Kindly%20enable%20the%20feature.). For more information, see [Add User Lists as Visibility Rules](/product-analytics/docs/add-user-list-as-visibility-rule). ### Filter test users from data analysis Consider that you want to exclude test users from the application engagement analysis done using Trend Insights. Previously, you would have to manually add all the User IDs that you want to exclude in the User filter section. However, with User lists (Static Cohorts), upload a CSV file containing the list of test users and create a User list. When creating a Trend Insight for analysis, exclude the User lists (Static Cohort) from the **User filter** section. For more information, see [Add User list in Trend Insights](/product-analytics/docs/add-user-list-in-trend-insights). ![User_list_not_equal_to.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/User_list_not_equal_to.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A40Z&se=2026-11-12T08%3A34%3A40Z&sr=c&sp=r&sig=3jmMvnL8yOKML%2BG617EASXWxH7l%2Fdb4DgfFb6Knycks%3D) ## Compare end-user engagement Consider that you’ve rolled out an Onboarding Task List for the Marketing team and you’d like to analyze how many team members have completed the Task List and how many team members have yet to complete the Task List. Upload a User list for the Marketing team. To analyze the users who’ve completed the Task List, create a Cohort with the following conditions: Users belonging to the Marketing team (uploaded as a User list) and Users who completed the Onboarding Task List ![static_cohorts_completed.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/static_cohorts_completed.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A40Z&se=2026-11-12T08%3A34%3A40Z&sr=c&sp=r&sig=3jmMvnL8yOKML%2BG617EASXWxH7l%2Fdb4DgfFb6Knycks%3D) To analyze the users who’ve not completed the Task List, create a Cohort with the following conditions: Users belonging to the Marketing team (uploaded as a User list) and Users who have not completed the Onboarding Task List ![static_cohorts_example_not_completed.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/static_cohorts_example_not_completed.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A34%3A40Z&se=2026-11-12T08%3A34%3A40Z&sr=c&sp=r&sig=3jmMvnL8yOKML%2BG617EASXWxH7l%2Fdb4DgfFb6Knycks%3D) Whatfix Content includes Flows, Images, Videos, PDFs, Articles and Links. Trend Insights turns your engagement-related queries, such as the number of users who have completed Flows or the number of users who have clicked the button on your Pop-up, into actionable insights. The Task List is a widget that gives you the ability to assign a list of topics/tasks users must complete as part of a training program. ## Related - [Create a User list (Static Cohorts)](/create-a-user-list.md)