Add a Survey to a Smart Tip

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Add a Survey to a Smart Tip by creating a Link for the Survey from the Whatfix Dashboard and then adding the Link to the Smart Tip.

Note:
  • Sharing a Survey requires a Premium plan. To enable this feature, contact support@whatfix.com.
  • The Share a Survey functionality is available only in the Production stage.

Step 1: Create a Link for the Survey
Step 2: Add the Survey Link to a Smart Tip

Create a Link for the Survey

Use the following steps to create a Link for your Survey:

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click Surveys.
    ia_left_nav_surveys

  3. Click the Production tab.
    CLM_DB_ClickProduction_stage.png

  4. Hover your cursor over the required Survey, and then click the Share icon.
    ia_share_survey

Note:

The Share icon only appears for Surveys in the Production stage.

  1. Click Add as link in Whatfix.
    clm_survey_add as link in whatfix

  2. Click Next.
    clm_survey_next

  3. Enter a Title Prefix.
    Add a title prefix o the survey link

Info:

The prefix title distinguishes the Survey link from other links on the dashboard.
clm_survey_add prefix1

  1. Click Add Survey.
    clm_survey_add survey
Info:

View the Link that you just created in the Draft Stage of the Dashboard.

Add the Survey Link to a Smart Tip

Use the following steps to add the Survey link to a Smart Tip:

  1. On the Whatfix Guidance dashboard, click Content.
    ia_left_nav_content

  2. Click All content.
    ia_dashboard_left_nav_all_content

  1. Click the Survey Link you just created.
    click_survey_link.png

  2. Copy the Survey Link URL.
    copy_url_link_survey.png

  3. Hover your cursor over your Smart Tip Collection, and then click the Edit icon.

  4. Click the Edit button on the Dashboard.
    Click edit on the dashboard

You have the option to edit the Smart-tip either on the Dashboard or using Launch live edit mode.

  1. On the Smart Tip message, select the text to which you want to attach the Link.
    Select a text on the smart-tip to add a link

  2. In the Rich Text Editor, click the Link icon.
    Click the link icon on the tooltip

  3. Paste the Survey Link URL.
    Click Insert to add the link to Smart-tip

  4. Click Insert.
    Copy and paste the survey link to smart-tip

  5. Click Save Tip.
    Save tip on studio

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