Create Cohorts from Funnel Insights
- 11 Dec 2023
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Create Cohorts from Funnel Insights
- Updated On 11 Dec 2023
- 1 Minute To Read
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Do you want to understand the behavior of the users who have dropped off somewhere in a process? Whatfix enables you to create a Cohort directly from a Funnel step. The Cohorts created from Funnels can also be used as a filter in Trend Insights and User Journeys. For example, you can do the following:
- Understand the user behaviour of all users who have completed a Flow.
- Create multiple groups based on the end user behaviour like, their dropping off point in a process.
Use the following steps to add a Cohort from a Funnel step:
- On the Whatfix Analytics dashboard, click Insights.
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Create a new Funnel Insight or open an existing one. For more information, see Create a Funnel.
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Scroll down to see the data chart that is generated.
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You can use the default and custom date filters to filter the data for a particular date range.
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Click the Funnel Step or the drop off to see the respective user behavior.
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Click Create Cohort.
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- You cannot create a Cohort from a Funnel step if the Funnel has a Cohort as a user filter. For more information, see Add Cohorts in Funnel Insights.
- For a drop off step, select the group of users for whom you want to create a Cohort.
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Add a title and description to your Cohort, and then click Create Cohort.
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Once the Cohort is created, click View Cohort to see it in the Cohorts page.
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In the Cohort that you have created, you can,
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Update the Cohort duration rule, that is, the time window during or since the Funnel has been created.
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Filter users based on attributes like location, device type, status, etc.
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