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Create Pop-ups with AI
  • 28 Oct 2025
  • 4 Minutes To Read
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Create Pop-ups with AI

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Article summary

Note:

Pop-up creation using AI is currently a Beta feature. To enable the feature, contact support@whatfix.com.

Consider you are just notified about a webinar happening tomorrow, and you need to roll out a Pop-up to your end users. Whatfix helps you create brand-compliant Pop-ups within minutes with the help of AI. Choose from different Pop-up templates instantly generated by AI and customize it based on your needs.

Info:

Expand the respective accordions for more details.

Create the AI Pop-up on Whatfix Studio

Use the following steps to create AI Pop-ups:

  1. Log in to the application where you want to create content, and then launch Whatfix Studio.
    CLM_editor plug in2

  2. On the Whatfix Studio, click Popup.
    clm_studio_pop-up

  3. Choose the color theme using the Theme dropdown.
    2024-10-18_16-49-43.png

Note:

Use custom color by entering the hex color code in the text box.
Add hex color code for Pop-ups before you select a template

  1. Next to Create popup with AI, click Create.Create AI Pop-ups on Studio

  2. Under Write a prompt, explain your use case using a prompt. For more information, see What's the character limit for prompts in AI Pop-ups?Create an AI Pop-up on Studio

  3. Click Create.

    Click Create to create AI Pop-ups

  4. Click Select on the Pop-up template that you need.

    Select the AI Pop-up templates on Studio

    Info:

    • Sometimes, you can get up to three different Pop-up templates to choose from depending on your use case. The AI understands and suggests the Pop-up templates, intuitively, based on the prompts that you add.

    • You have the option to add AI generated images on your Pop-ups. Write your prompts and enable the Include AI generated image toggle to start creating AI Pop-ups with images. Can I add images to an AI generated Pop-up?

      Create AI generated images for your pop-ups

    • You also have the option to Edit your prompts further.Edit the Pop-up created using AI to re-create the templates

    • If you are not happy with the output, use the Re-Create button to generate a different Pop-up template.

      Re-create the AI pop-ups on studio

    • Once you save the Pop-up, you cannot edit it further using Studio, and you have to create another Pop-up from scratch. Any changes you make are lost if you do not save the Pop-up during the creation step.

    • Once you select a template, it appears on your screen. You can tweak the appearance of the Pop-up further by using several customization options on the Whatfix Dashboard.

Customize the AI Pop-up on Whatfix Dashboard

Whatfix enables you to make further modifications to the AI generated Pop-up to ensure it’s brand compliant. Here are the ways to customize the Pop-up further on Whatfix Dashboard.

  1. On your Whatfix Dashboard, click Widgets.

    Click Widgets on the Dashboard

  2. Click Pop-ups.

    Click Pop-ups under Widgets on the Dashboard

  3. Click the Edit icon of the Pop-up that you have created.

    Click the edit icon of the Pop-up on the dashboard

  4. Using the Drag and Drop feature, move or re-position different rows on the Pop-up, both vertically (row-wise) and horizontally (column-wise).  

    Use Drag Handlers to re-position the Pop-up content

     

  5. On the Pop-up template, edit the Button Name of your Pop-up.  Edit the Button text of the AI pop-up on Dashboard

  6. To customize the Button text, hover your cursor over the text and then double-click to open the Rich Text Editor. Open the rich text editor on the button of the pop-up created using AI

Following are the possible modifications within the button configuration menu:

a. To change the button configurations, hover your cursor over the button, and then click to open the button configuration menu. Open the button configuration menu of the AI pop-up  

b. Click the dropdown next to Action, and then select the button action.  Click the Action dropdown in the AI pop-up next to Action  

Understand the different types of Button Action, as well as their behavior and descriptions, in the following table:

Button Action

Behavior

Start Flow

When the user clicks this button, they are taken to a Whatfix Flow that is attached to the button.

Attach URL

When the user clicks this button, they are taken to the URL that is attached to the button.

Skip

When the user clicks this button, the Pop-up is omitted and they continue to see the Pop-up until they click the Close or Don't show me again button.

Close

When the user clicks this button, they close the Pop-up.

c. Change the button Type to Primary or Secondary.

  • Primary Button represents the single, most important action a user should take on a screen.

  • Secondary Button represents any supporting actions that complement the primary goal.  

    Gif showing the button types for the Pop-up created using AI    

d. Click the Button Style icon to change the Color, Hover color, and Corner radius of the button.

Click Button Style on the Pop-up created using AI    

e. On the Rich Text Editor, click the + icon to open the Add Component dialog box. Add Text, Button, Image, Video, and/or Audio to the Pop-up.

Click   icon on the button of the Pop-up created using AI

f. Make additional modifications such as Button Resize, Horizontal Align, and Vertical Align on the AI generated Pop-up.  

Make further modifications on the Button of an AI Pop-up such as Button Resize, Horizontal Align, and vertical Align.  

Note:

When you make changes to the Pop-up using the Drag Handlers, you may unfortunately not be able to undo certain changes. In that case, you may need to re-create the Pop-up. For more information, see Can I undo the changes made with the Drag Handlers?

Configure the AI Pop-up on Whatfix Dashboard

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click Pop-ups.
    ia_widget_popups

  3. Hover your cursor over the Pop-up segment you want to configure, and then click the Edit icon.
    CLM_DB_Click_edit_icon.png

  1. Click Set Visibility Rules. Set visibility rules for pop-ups created using AI

    Note:

    • Set the Where Visibility Rules for the Pop-up to appear on a specific page in the application. For more information, see Visibility and Display Rule Conditions.

    • Set the When Visibility Rules for the Pop-up to appear at the desired time and date. For more information, see Schedule Pop-ups.

  2. Click Save. Add new visibility rules to widgets and click Save

  3. Once you are done creating the Pop-up, select the widget, and then click Send to ready.

  4. Go to the Ready Stage, select the segment, and then click Publish.

    Publish content on Whatfix Dashboard

Note:

End-users who skip the Pop-up repeatedly see it until they perform an action that counts as an interaction, or else the Pop-up reaches its maximum occurrence limit and stops appearing further.


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