Content not showing up in Task List

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Issue

When you have added content to your Task List, it does not display the content.

Content such as Flows, videos, articles, PDFs, and images may not show up inside a Task List for one of the following reasons:

Ensure that the content is a part of the Task List segment. Content is displayed in Task List only if it is part of the Task List segment.
For more information on adding content to a Task List segment, see Add a Flow to Task List.

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Even though Whatfix enables you to add any number of content to your Task List widget, only the first 20 tasks in the list are rendered to the end user. This limit includes content that's inside grouped content as well.
To increase the limit and show more tasks to your users, contact support@whatfix.com.

If you are using a role tag, make sure that all your content has at least one role tag.
Check whether user roles are used to segment content. If so, make sure the contents are added to the specific Task List segment.
For more information, see Displaying content based on user roles.
Check if the content is appropriately tagged. The Task List segment may have been created using a selected tag method, and the content that is not appearing may not have the associated tag. For example, a production tag.
For more information, see Adding Tags to content.

Note:

If the issue persists, contact support@whatfix.com.

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