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Delete a step in a Flow
  • 30 Aug 2024
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Delete a step in a Flow

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Article summary

Applications undergo UI changes from time to time. You may have created a Flow with a step pointing to a UI element which may no longer be available. In such cases, Whatfix enables you to delete such steps from a Flow and prevent the user's workflow from breaking.

Use the following process to delete steps from a Flow:

  1. On the Whatfix Guidance dashboard, click Content.
    ia_left_nav_content

  2. Click Flows.
    ia_left%20nav_flows

  3. Hover your cursor over the required Flow, and then click the Edit icon.
    DB_CLM_Click_Edit.png

Info

Whatfix Content and Widgets can be edited in the Draft and Ready Stages.

  1. Go to the step you want to delete, and then click Delete.
    Dashboard_flow_delete_step
your title goes here

Ensure that you preview the Flow when you delete a step from a Flow, to avoid any Flow failure. When you delete a step from a Flow, the next step replaces the deleted step. If the next step is not present on the same page, this may result in a Flow failure.

For example, consider that you want to delete step 3 in a Flow, and step 4 is latched on an element on another page. When the Flow is initiated, this may result in the failure of the Flow as step 4 is present on a different page.

  1. On the top right, click Save.
    Dashboard_flow_save_flow

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