Personalize Nudges in Self Help
- 27 Aug 2024
- 1 Minute To Read
-
Print
-
DarkLight
-
PDF
Personalize Nudges in Self Help
- Updated On 27 Aug 2024
- 1 Minute To Read
-
Print
-
DarkLight
-
PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Whatfix enables you to prompt your end users to open Self Help after a period of continuous inactivity. Personalized nudges suggest user- specific content, such as articles, Flows, and more on the page or segment that they are currently on.
Note:
Self Help Personalization needs to be enabled to enable Personalized Nudges. For more information, see Self Help personalization.
The nudge appears as a tooltip on the Self Help widget in its closed state. Clicking the suggestion opens the content as it would open when clicked from Self Help.
![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH_nudges.gif?sv=2022-11-02&spr=https&st=2024-09-08T01%3A11%3A39Z&se=2024-09-08T01%3A21%3A39Z&sr=c&sp=r&sig=gQT9pqe0NYn2ECTrq7oF99da55jN378NP3JpyoU0vLM%3D)
Info
- Personalized nudges are displayed to end users if they have not opened Self Help at least once in their last 5 distinct visits to the application or after 15 days of inactivity.
- Personalized Nudges display the top content out of the first five personalized suggestions.
Enable Personalized Nudges on Self Help
your title goes here
To enable this feature, contact support@whatfix.com.
Was this article helpful?