- 04 Jun 2024
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What actions are considered as engagement in Analytics?
- Updated On 04 Jun 2024
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Engagement refers to end-user interactions with Whatfix content. The following table lists such engagements:
Module | Action description |
Self Help | When Flows inside the Self Help are played |
When Static content is clicked | |
Task List | When Flows inside the Task List are played |
When Static content is clicked | |
Pop-ups | When the Close icon or any button inside the Pop-up is clicked (except Skip) Your title goes here Use the Product Analytics solution to get analytics data for Pop-ups. For more information, see How can I see analytics of Pop-ups using Trend Insights? |
Smart Tips | When clicking the i icon or while hovering the cursor over the Smart Tip Your title goes here Use the Product Analytics solution to get analytics data for Validation Tips. For more information, see List of Whatfix-related events. |
Beacons | When a Beacon loads on the end user's page or the end user clicks the Beacon |
User Action | When an end user engages or completes a User Action Your title goes here Use the Product Analytics solution to get User Action engagement data. For more information, see Get User Action Analytics |
Launcher | When a Launcher loads on the end user's page or the end user clicks the Launcher Your title goes here Use the Product Analytics solution to get Launcher analytics data. For more information, see Get Launcher analytics using Product Analytics. |
Survey | When an end user submits their response to a Survey Your title goes here Use the Product Analytics solution to get Survey analytics data. For more information, see How can I see analytics of Survey using Trend Insights? |
QuickRead | When end users interact with QuickRead Your title goes here Use the Product Analytics solution to get QuickRead analytics data. For more information, see Get analytics for QuickRead. |