---
title: "Feedback"
slug: "feedback"
status: "update"
updated: 2024-05-16T07:57:59Z
published: 2024-05-16T07:57:59Z
canonical: "support.whatfix.com/feedback"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

## Introduction

The feedback component of Improved Self Help enables end users to share their thoughts about your help content or the underlying application. This feedback serves as a valuable tool to enhance your Whatfix content and gain insights into the application you're using Whatfix on.

The following are some examples of instances where end users can provide feedback:

- A Flow is not working.
- A link is broken.
- The application is not working as intended.

From the Whatfix dashboard, you can do the following:

- View end-user feedback.
- Set up email notifications for new feedback.
- Download a feedback report.

---

## Overview

### Access Feedback

End users can access the feedback form in two ways:

- From the Improved Self Help panel, by clicking the **Feedback** tab. ![apphub_feedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/apphub_feedback%281%29.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A15%3A22Z&se=2026-11-12T08%3A15%3A22Z&sr=c&sp=r&sig=2%2FgB0UP14DfHAt6yJiSk4AjBbFT3Va93I1kaTaWkEjs%3D)
- From Pin, by hovering their cursor over it and then clicking the **Feedback** icon. ![pin_feedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pin_feedback.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A15%3A22Z&se=2026-11-12T08%3A15%3A22Z&sr=c&sp=r&sig=2%2FgB0UP14DfHAt6yJiSk4AjBbFT3Va93I1kaTaWkEjs%3D)

### Send feedback

To submit feedback, end users can type their feedback into the issue description box and then click **Send feedback**. Additionally, they can attach images and select a feedback category.

 ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/apphub_feedback.gif?sv=2026-02-06&spr=https&st=2026-11-12T07%3A15%3A22Z&se=2026-11-12T08%3A15%3A22Z&sr=c&sp=r&sig=2%2FgB0UP14DfHAt6yJiSk4AjBbFT3Va93I1kaTaWkEjs%3D) 
  

To enable and configure the feedback feature in Improved Self Help, see [Configure feedback](/studio/docs/customize-the-feedback-form).