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    How is Effectiveness of Flows Played from Self Help calculated?
    • 27 Feb 2023
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    How is Effectiveness of Flows Played from Self Help calculated?

    • Updated On 27 Feb 2023
    • 1 Minute To Read
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    Article Summary

    In the Self Help Analytics section, the Effectiveness of Flows Played from Self Help is calculated using the following formula,

    Completion Rate = (Number of times users completed the Flow by reaching the last step) / (Number of times the Flow was played)

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