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How to display specific content in Self Help across all pages?
  • 30 May 2023
  • 1 Minute To Read
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How to display specific content in Self Help across all pages?

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Article Summary

Whatfix enables you to display specific content like Flows giving an overview of your application, support links, video tutorials, etc., inside Self Help on all pages across your application.

You can display content in Self Help across all pages of your application for both Smart Context enabled and disabled accounts.

Smart Context Enabled Enterprises

Use the following steps to add the global tag:

  1. On the Whatfix Dashboard, hover your cursor over the content, and then click the Edit icon.
    CLM_DB_Click_edit_icon

  2. Under the Choose from the existing tags section, click inside the text box, and then select the global tag.
    RB_DB_Tags_global

  3. Click Save.


Display In-app Created Content across all Pages

To display in-app created content like Flows, across all pages where Self Help appears, you need to create the content on a global element, that is, on an element that is present across all the pages of your application.
For more information, contact support@whatfix.com.

Non-Smart Context enabled enterprises

Adding the content to the Self Help makes it available across all pages where Self Help appears. For more information on adding content, see Create a Self Help Segment.


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