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Image icons break for Smart Tips
  • 17 Jan 2024
  • 1 Minute To Read
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Contents

Image icons break for Smart Tips

  • Updated On 17 Jan 2024
  • 1 Minute To Read
  • Print
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Article Summary

Issue

You have added an image as the Smart Tip icon for your account, but it breaks over certain domains.
image001.png

Cause

Images and icons may break for domains that are not whitelisted for your account.

Solution

You need to whitelist the required domains to ensure that your application can communicate with Whatfix and fetch content for your end users to view, including icons, images, widgets, and more.
For more information, see What are the trusted Whatfix domains to whitelist?

Note

If the issue persists, contact support@whatfix.com.

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