Whenever an application is updated, it's possible that the underlying UI elements may change. These changes may result in a situation where Whatfix won't be able to identify the element on the page. As a result, Whatfix content (like Launchers) may not appear on the desired element or location.
Whatfix enables you to reselect the elements for the existing content as a first step when content is not shown correctly. Re-selection saves the Content creator the time required to create the content from scratch every time the application undergoes an update.
Use the following steps to reselect Launcher elements:
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On the Whatfix Guidance dashboard, click Content.

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Click Launchers.

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Go to any Launcher and then click Edit.

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Click Launch live edit.

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Once the Studio launches on the application, click the Launcher you want to reselect the element for.

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Click Reselect Element or make any changes that you require in the Launch live edit stage. For more information, see how to customize a Launcher.

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Click Save Launcher.

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Click Save to save the final changes.
