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Unable to move a content/widget alone across stages
  • 11 Dec 2023
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Unable to move a content/widget alone across stages

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Article Summary

Issue

You are trying to move content/widgets that are attached to other content/widgets across stages and are unable to do so.

Cause

When you try to move a content/widget across stages, that is, from Draft to Production or vice versa, you might not be able to move it alone when there is any other content/widget attached to it.

Solution

Let’s assume you pushed a Pop-up (widget) attached with a Flow (content) to the Production Stage. When you want to move the Flow back to the Draft Stage, you see a message that the Flow is associated with a Pop-up that is in the Production Stage. When you click Send to draft, the Pop-up is also moved to the Draft Stage along with the Flow.
Dashboard_movetodraft_dependent

Similarly, if you try to move a Task List (widget) which has some content attached to it in the Production stage, a message is displayed to you that some content is associated with the Task List. Click Send to production to move all the content along with the Task List to the Production stage.
CLM_sent_to_prod_dependancy

For more information, see Can I move Contents/Widgets that are attached to another Content/Widget across stages?

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If the issue persists, contact suport@whatfix.com


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