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What data is captured by Whatfix's Product Analytics?
  • 16 Aug 2023
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What data is captured by Whatfix's Product Analytics?

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Article Summary

With Product Analytics, you can analyze your end users' journey, how they interact or engage with the elements on your application, how much time they spend on the application, where they are failing or dropping off, etc.

The following table lists the data captured by Product Analytics:

Data captured Description Is the data autocaptured?
User ID The User ID from which the Whatfix Event is triggered. This data is captured only if user identification is enabled No
URL The URL of the application Yes
Event Trigger page URL The URL of the application where the Whatfix Event is launched Yes
Page View The number of times the application page is visited by the end user Yes
Browser The browser used to access the application
City This data is captured from the IP address that is retrieved from the Whatfix cloud Yes
Country This data is captured from the IP address that is retrieved from the Whatfix cloud Yes
Region This data is captured from the IP address that is retrieved from the Whatfix cloud Yes
Language This data is captured from the browser Yes
Other user filters like Operating System (OS), OS version, Device, Model, etc. The data is captured from the browser Yes
Custom events This includes User Actions, API events, etc. No

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