508 Compliant Keyboard shortcuts for Whatfix
- 02 Sep 2022
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508 Compliant Keyboard shortcuts for Whatfix
- Updated On 02 Sep 2022
- 3 Minutes To Read
- Print
- DarkLight
- PDF
Article Summary
Whatfix is compatible with assistive technology, such as screen readers and quick navigation via keyboard strokes. The Tooltip and widgets can be accessed by the following Keyboard Shortcuts.
Keyboard Shortcuts for Windows
Self Help
| To do this | Use |
| Open/Close Self Help Note The Self Help widget is opened or closed based on the current state of the widget, i.e. opened/closed. | Alt + w |
| Navigate to the Self Help widget in the application | Tab key |
| Navigate within the Self Help widget | |
| Open Self Help after navigating to the widget on the application | Enter key |
| Open content within the Self Help widget | |
| Close the Self Help widget | ESC key |
Task List
| To do this | Use |
| Open/close Task List Note The Task List widget is open or closed based on the current state of the widget, i.e. opened/closed. | Ctrl + shift + l |
| Navigate to the Task List widget in the application | Tab key |
| Navigate within the Task List | |
| Open the Task List in the application | Enter key |
| Open a task within the Task List | |
| Close the Task List | ESC key |
Tooltip
| To do this | Use |
| Navigate to Tooltip Next button Note If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work. | Alt + n |
| Navigate to Tooltip Close button Note If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work. | Alt + q |
Beacons
| To do this | Use |
|---|---|
| Open the Beacon tooltip | Ctrl + i |
| Close the Beacon tooltip | ESC key |
Smart Tips
| To do this | Use |
|---|---|
| Open the Smart Tip | Ctrl + i |
| Navigate to the Smart Tip close button Note If the Smart Tip does not have a close button, use the Tab key to move to the next element. | Alt + q |
Keyboard Shortcuts for Mac
Self Help
| To do this | Use |
| Open/Close Self Help Note The Self Help widget is opened or closed based on the current state of the widget, i.e. opened/closed. | Option + w |
| Navigate to the Self Help widget in the application | Tab key |
| Navigate within the Self Help widget | |
| Open Self Help after navigating to the widget on the application | Enter key |
| Open content within the Self Help widget | |
| Close the Self Help widget | ESC key |
Task List
| To do this | Use |
| Open/close Task List Note The Task List widget is open or closed based on the current state of the widget, i.e. opened/closed. | Control + shift + l |
| Navigate to the Task List widget in the application | Tab key |
| Navigate within the Task List | |
| Open the Task List in the application | Enter key |
| Open a task within the Task List | |
| Close the Task List | ESC key |
Tooltip
| To do this | Use |
| Navigate to Tooltip Next button. Note If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work. | Option + n |
| Navigate to Tooltip Close button. Note If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work. | Option + q |
Beacons
| To do this | Use |
|---|---|
| Open the Beacon tooltip | Command + i |
| Close the Beacon tooltip | ESC key |
Smart Tips
| To do this | Use |
|---|---|
| Open the Smart Tip | Command + i |
| Navigate to the Smart Tip close button Note If the Smart Tip does not have a close button, use the Tab key to move to the next element. | Option + q |
Note
- Whatfix Enterprise Accounts created after 9th Feb 2017 have the keyboard shortcut enabled by default.
- For Accounts created before 9th Feb 2017, the shortcuts would not be enabled by default. Use the following integration script to enable the shortcut feature.
JavaScript
window._wfx_settings = { "theme": { "help_key" : "87, " tip_close_key": "81, "tip_next_key" : "78 } };
- Shortcut keys can override the default keys with the above integration script. As per common guidelines, "ALT" is fixed and cannot be changed. End user needs to provide only keyboard keycodes for the corresponding keys.
And Yes, Whatfix is now fully 508 Compliant.
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